Hotel Mesra Haiwan Kesayangan di Hialeah

"As a whole, I would give this location, a 2.5. The staff has a language barrier not knowledgeable of the process of checking in. I was not given a receipt and the night manager was very rude when I asked him for a receipt before I departed. He seemed to be agitated.. There was a family above me that was jumping around the entire day. Therefore, I was glad to leave at 3 AM to get some rest.. if someone wants to stay there for a short six hours before they catch a flight it’s OK other than that I...

"The pillows was dirty when I got in the room. I asked him to come change the pillows multiple times and they still didn’t refund me my $250."

"The staff never cleaned our room during our entire stay. I asked for compensation and they refused "

"Rooms clean, but the info concerning airport shuttle was not clear, also shuttle to cruise was not accurate. Horrible experience"

"Room was clean, airport shuttle and port shuttle were very convenient. There is a fee for the port shuttle but not bad compared to Lyft and uber charges with the surge."

"Hotel was ok, some of the staff were pleasant, breakfast was good! Appreciated the shuttle to the airport."

"Clearly newly painted. Clean. Nothing extra (no in-room coffee, no breakfast). Decent price. We stayed in a room in the building away from the road and it was quiet."

"Really clean "