Hotel berdekatan Heritage Trail

"Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than...

"Great"

"."

"Excellent modern hotel located near many popular venues. This properly recently went through a renovation that enhances every aspect of your stay. Front the courteous front desk representative, to the well appointed fitness center, and everything in between this property welcomes you. I highly recommend for a staycation, business travel, and wedding venue."

"Enjoyed our stay"

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"Very cozy place that was a perfect distance to get to downtown Spencerport or some of the other restaurants down Ridge Road. Very clean room with an updated bathroom. It isn't a large room, but it was perfect for what we needed."

"Loved it! Clean. Welcoming ! Will visit again"

"Excellent"

"Stayed in the most expensive Suite, overall a very poor experience-will not stay again. Pros: - quick, easy checkin and checkout - breakfast buffet was actually good - lobby coffee available 24/7 and actually pretty good - very convenient location for shopping and restaurants Cons: - Room was filthy and outdated - housekeeping only came once during a 5-day stay and didn’t even change the sheets - shower had barely any water pressure - shower floor so slippery that my wife and I both fell...

"Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...

"Lisa at the front desk was very friendly and pleasant to chat/interact with, especially given my arrival at the property around 1:00 AM local time. She was super helpful and exceptionally clear in the instructions provided at check-in. The property itself is brand new, and the rooms are comfortable and well-appointed. My only complaint is that the body soap in the shower dispenser was depleted, and shower water splashed all over the bathroom floor. Plus, hotel parking was slightly limited in the...

"Very nice but shower floor was slippery"

"This is a lovely property, clean, easy to park and conveniently located next to many dining and shopping options. Our room was spacious and comfortable. Plenty of counter space in the bathroom. It met our needs very well for a one night stop in Rochester but would def stay longer."

"Nice view of Erie Canal. Reasonably nice place. Nice amenities nearby"

"The breakfast was very good. They always had eggs, potatoes and sausage plus some days they had pancakes."

"No chargers for electronics - was shocked. And breakfast has been complimentary for any other hotel I have been in."

"After staying in a “unique” or “historic” hotel in Toronto and it not being so nice, I was really hesitant and worried about my stay in Rochester at the lofts. The outside looked worrisome and the houses surrounding the school are not in great shape. But once inside, the room was absolutely incredible. So spacious and a full apartment perfect for a long term stay. Clean, organized, perfect for a stay. Would have been willing to stay longer just not on the itinerary"