Mercure Hatfield Oak

Hartanah 3.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

7.4 daripada 10
Baik

Kemudahan popular

  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Sarapan tersedia
  • Perkhidmatan perniagaan
  • Bar

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 4 daripada 4 bilik

Standard Room, 1 Katil Kelamin (Double)

8.6 daripada 10
Cemerlang
(4 ulasan)
  • 21 meter persegi
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)

Standard Room, 2 Katil Bujang (Single)

  • 21 meter persegi
  • Boleh menampung 2
  • 2 Katil Bujang (Single)

Junior Suite, 1 Katil Raja (King) dengan Katil Sofa

  • 26 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Privilege, Room, 1 Katil Raja (King)

  • 26 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Terletak di Hatfield, Mercure Hatfield Oak berada di pusat bandar raya. Rumah Hatfield dan Watford Colosseum merupakan tarikan utama kebudayaan dan antara tempat menarik popular termasuk Studio Filem Elstree dan Taman Hidupan Liar Paradise. Jangan terlepas untuk mengunjungi Warner Bros. Studio Tour London. Layari panduan perjalanan Hatfield kami
Peta
Roehyde Way, Hatfield, England, AL10 9AF

Tempat berdekatan

  • Rumah Hatfield
    Rumah Hatfield
    6 min memandu - 4.3 km
  • Warner Bros. Studio Tour London
    Warner Bros. Studio Tour London
    23 min memandu - 20.6 km
  • Universiti Hertfordshire
    5 min berjalan kaki - 0.4 km
  • Hatfield Leisure Centre
    16 min berjalan kaki - 1.4 km
  • The Galleria
    2 min memandu - 1.7 km

Bergerak

  • Stesen Welham Green - 3 minit memandu
  • London (LTN-Luton) - 35 minit memandu

Restoran

  • McDonald's
    2 min memandu
  • Nando's
    3 min memandu
  • The Forum
    7 min berjalan kaki
  • The Harrier
    8 min berjalan kaki
  • Café Forum
    7 min berjalan kaki

Tentang hartanah ini

Mercure Hatfield Oak

Hotel berdekatan Universiti Hertfordshire
Terletak berdekatan The Galleria dan Rumah Hatfield, Mercure Hatfield Oak menyediakan pencucian kering/dobi, bar dan bilik-bilik mesyuarat. Restoran di tapak menawarkan sarapan dan makan malam. Tetamu boleh menyambung untuk akses Internet wayarles percuma.
Manfaat tambahan termasuk:
  • Percuma letak kenderaan sendiri
  • Sarapan bufet (surcaj), tempat mengecas kenderaan elektrik dan peti simpan selamat di meja/kaunter hadapan
  • Bilik mesyuarat, hartanah bebas asap rokok dan perkhidmatan dobi
Ciri-ciri bilik
Semua 85 bilik memiliki kemudahan seperti Wi-fi percuma.
Tambahan kepada kemudahan termasuk:
  • Kitar semula, mentol lampu LED dan produk pembersihan mesra alam
  • Berbilang bilik mandi dengan kelengkapan dandanan diri mesra alam dan gabungan pancuran/tab mandi
  • TV skrin rata dengan saluran satelit
  • Pembancuh kopi/teh, setiap hari dan meja

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Stesen pengecasan kereta elektrik di tapak hartanah
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • Hari bekerja sarapan bufet tersedia 6:30 hingga 10:00 dengan bayaran: GBP 13.95 seorang
  • 1 bar/ruang istirahat
  • 1 restoran

Mesra keluarga

  • Kemudahan dobi

Kemudahan

  • Dispenser air
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Pertukaran cadar (atas permintaan)
  • Pertukaran tuala atas permintaan

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Ruang persidangan seluas 286 meter persegi

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan perjalanan mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Pusat perniagaan mudah diakses kerusi roda
  • Restoran mudah diakses kerusi roda
  • Ruang istirahat mudah diakses kerusi roda
  • Tingkat atas hanya boleh diakses melalui tangga

Lain-lain

  • 1 bangunan
  • 2 tingkat
  • Cawan boleh guna semula
  • Dasar kitar semula yang komprehensif
  • Dewan bankuet
  • Dibina pada 1980
  • Hartanah bebas asap rokok
  • Ofset tahunan dibeli untuk sekurang-kurangnya 10% daripada jejak karbon
  • Pilihan tempat makan vegan
  • Pilihan tempat makan vegetarian
  • Sarapan vegetarian tersedia
  • Sekurang-kurangnya 80% cahaya daripada LED
  • Straw minuman terbiodegradasikan tersedia
  • Sudu kopi terbiodegradasikan tersedia
  • Tiada botol air plastik
  • Tiada straw minuman plastik
  • Tiada sudu kopi plastik

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Gabungan pancuran mandi/tab mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Tuala disediakan

Hiburan

  • TV skrin rata dengan saluran satelit

Makanan dan minuman

  • Pembancuh kopi/teh
  • Perkhidmatan bilik terhad

Lain-lain

  • Bilik tidur bersambung tersedia
  • Kelengkapan dandanan diri mesra alam
  • Kitar semula
  • Meja
  • Pancuran mandi cekap air
  • Pencahayaan LED
  • Produk pembersihan adalah mesra alam
  • Seterika/papan seterika atas permintaan
  • Suis jimat tenaga dalam bilik tamu
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: pada bila-bila masa
Daftar masuk tanpa sentuh tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi untuk sarapan bufet: kira-kira GBP 13.95 seorang

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Bilik tetamu bebas-bising tidak dapat dijamin
Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan ALLSAFE (Accor Hotels)
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan

Soalan lazim

Adakah Mercure Hatfield Oak mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Mercure Hatfield Oak?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Mercure Hatfield Oak?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Mercure Hatfield Oak?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Mercure Hatfield Oak?

Terletak di tengah-tengah Hatfield, hotel ini dalam jarak 1 bt (2 km) dari Universiti Hertfordshire dan The Galleria. Rumah Hatfield dan Studio Filem Elstree juga dalam jarak 9 bt (15 km) pemanduan.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Mercure Hatfield Oak Ulasan

7.4

Baik

7.8

Kebersihan

7.2

Lokasi

7.8

Kakitangan & perkhidmatan

7.2

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 100 daripada 434 ulasan
Penilaian 8 - Baik. 179 daripada 434 ulasan
Penilaian 6 - Boleh diterima. 87 daripada 434 ulasan
Penilaian 4 - Lemah. 42 daripada 434 ulasan
Penilaian 2 - Teruk. 26 daripada 434 ulasan

Ulasan

Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Location was good.
Menginap 1 malam pada Ogo 2022
Disahkan

10/10 Cemerlang

Cassandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Menginap 1 malam pada Feb 2022
Disahkan

4/10 Lemah

Emma

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
Menginap 3 malam pada Feb 2020
Disahkan

2/10 Teruk

Jo

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
Menginap 1 malam pada Nov 2020
Disahkan

4/10 Lemah

Jason

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Menginap 1 malam pada Okt 2022
Disahkan

4/10 Lemah

Romero

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
Menginap 2 malam pada Nov 2020
Disahkan

8/10 Baik

James

Sukakan: Keselesaan bilik
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Menginap 1 malam pada Dis 2022
Disahkan

6/10 Sederhana

Gerry

Tidak sukakan: Keadaan hartanah & kemudahan
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Disahkan

4/10 Lemah

Graham

Sukakan: Kakitangan & perkhidmatan
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Disahkan

4/10 Lemah

Peter

Tidak sukakan: Kebersihan
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Menginap 1 malam pada Nov 2022
Disahkan

6/10 Sederhana

Steven T

Sukakan: Kebersihan, kakitangan & perkhidmatan
Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Menginap 4 malam pada Okt 2022
Disahkan

2/10 Teruk

Peter

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Menginap 1 malam pada Ogo 2022
Disahkan

6/10 Sederhana

Sara

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Menginap 1 malam pada Jul 2022
Disahkan

6/10 Sederhana

Victoria

Served a purpose but noisy and very impersonal
Menginap 1 malam pada Jul 2022
Disahkan

2/10 Teruk

L

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Menginap 1 malam pada Jun 2022
Disahkan

10/10 Cemerlang

SHYAMALA

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent for the price!
Menginap 1 malam pada Mei 2022
Disahkan

8/10 Baik

Pengembara yang disahkan

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Menginap 2 malam pada Apr 2022
Disahkan

2/10 Teruk

David

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Menginap 1 malam pada Mac 2022
Disahkan

8/10 Baik

Maxine

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 2 malam pada Feb 2022
Disahkan

10/10 Cemerlang

Oyetunde

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Menginap 1 malam pada Feb 2022
Disahkan

10/10 Cemerlang

Shar Younn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Room is clean and nice.
Menginap 1 malam pada Sep 2021
Disahkan

4/10 Lemah

David

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
Menginap 1 malam pada Sep 2021
Disahkan

8/10 Baik

Scott

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.
Menginap 1 malam pada Ogo 2021
Disahkan

10/10 Cemerlang

Carl

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pleasent attentive staff, rooms are large enough and well equipped although a little brightning up would help. Breakfast was adequate and freshly prepared and served with a smile.
Menginap 1 malam pada Jul 2021
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan

Good location & suitable for 1 night

Good location to get to North Mymms Park for a wedding. The stay included a breakfast. Room had a kettle in the room which was nice. Hairdryer in the cupboard and few mirrors which was good. The room did get hot at night as no air conditioning.
Menginap 1 malam pada Jul 2021