Hotel Spa di Hampton-in-Arden

"Amazing service from the staff."

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Lovely 2 night stay, great value via Expedia. Was in the area for a concert at Warwick Arts, visits to Kenilworth Castle and Stoneleigh and proved ideal location. Not at all snooty or stuffy like some country hotels. Clean modern bathroom, comfortable bed, good breakfast, pleasant walks from hotel, well equipped gym. Lots of hotels in this area, glad we chose this one."

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"The hotel in general was very good. Just personally, we had a few issues Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room. Its hell of a long walk with steps. When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed...

"Overall an okay stay. Our room did not look like it had been fully cleaned when we arrived, there was a empty packet on the floor by the bed and the glass on the wardrobe was covered in finger marks. The room was also hotter inside than outside with no real way of opening window and a very small fan provided for us. I am glad they offered the fan but honestly it was the hottest room I have been in in years. The prices at the bar were appalling considering there was nowhere else to go for 10...

"Nice one night stay"

"The hotel looks tired including the decor at the entrance of faded artificial flower garlands and lounge furniture Cleaners cleaning bathroom surfaces with bathroom towels and wiping glasses and mugs with napkins rather than washing them Wobbly toilet roll holder and toilet seat"