Too expensive for what it offers.
For the price per night, I expected far more. Let me be absolutely clear: the hospitality was above and beyond—staff were kind, responsive, and generous with their time. But the amenities? Not so much. The property has a Western-style, Colorado-hipster aesthetic that now feels a bit tired and dusty around the edges. It could use a refresh.
It is also quite clearly not a Japanese-run hotel. The automatic 15% tip added to the restaurant bill is out of step with local norms—tipping is not customary in Japan, and this felt presumptuous at best. The clientele skews foreign, with some guests louder and more entitled than others. If you are looking for a Japanese experience, this is not it.
Again, I appreciated the genuine hospitality, but this feels like a foreign-operated chain hotel charging an exorbitant rate for an underwhelming stay.
Not worth the price.
PS: If you want luxurious, try Fufu (although a tad more expensive).
