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Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Property amenity
1 bedroom, down duvets, minibar, in-room safe
Balcony view
Exterior
Garden
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is RM1,047
RM1,333 total
18 Aug - 19 Aug

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • 49.6 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(33 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Suite, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 76.0 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 King Bed (Private Hot Spring)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Dining table
  • 56.39 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.1 km
  • Ōwakudani - 5 min drive - 3.3 km
  • Lake Ashi - 10 min drive - 9.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Tokyo (HND-Haneda) - 124 min drive

Restaurants

  • ‪COFFEE CAMP - ‬9 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬10 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel near Hakone Gora Park
Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora by IHG provides an indoor mineral hot spring (onsen), a terrace and a firepit. For some rest and relaxation, visit the hot springs. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • Smoke-free property, a lift and luggage storage
  • Guest reviews say great things the dining options, breakfast and helpful staff
Room features
All 100 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Japanese

Similar properties

Lobby lounge

Hyatt Regency Hakone Resort and Spa

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 950 reviews
The price is RM1,255
RM1,596 total
22 Jul - 23 Jul
Hyatt Regency Hakone Resort and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is Hotel Indigo Hakone Gora by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of 21 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on 18 Aug 2025 start from RM 1,047.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Hakone Gora by IHG?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Indigo Hakone Gora by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora by IHG located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 8 minutes by foot and Hakone Miyanoshita Station is 26 minutes.

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Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 632 out of 813 reviews
Rating 8 - Good. 120 out of 813 reviews
Rating 6 - Okay. 33 out of 813 reviews
Rating 4 - Poor. 17 out of 813 reviews
Rating 2 - Terrible. 11 out of 813 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our party of 11 thoroughly enjoyed our stay at this property. Everything from check-in to all the facilities were all amazing experiences. Their shuttle bus service was great, nothing to be concerned about at all. The shared facilities are the best we've seen on in the trip including a much needed 24 hour gym. In addition, the rooms are to die for, really happy we stated and would do so again on our next trip! Thanks!
Stayed 1 night in Jun 2025

10/10 Excellent

CHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in-room onsen
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The people there are wonderful. The rooms were very nice. The onsen was a great way to relax at the end of the day. Had a 5 course meal one evening, it was OUTSTANDING! The shuttle bus and car shuttle was very helpful. Enjoyed the whole experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

June

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Keep in mind that if you are an IHG member, you will not get those benefits, or room points if you book through Expedia.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property by a river. It’s a little bit of a challenge to figure out how to get around by train, but it is possible. The breakfast buffet was incredibly good and leisurely and enjoyable for us as a family traveling to meet other family that has relatives in Japan. Highly recommend this location.
Stayed 1 night in Jun 2025

8/10 Good

Nino

Stayed 3 nights in Jun 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
They provide transportation from hotel to Gora station and from there the open air museum is super close. From gora station you take the cable car for the ropeway and pirate ship. The food is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Omi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and a nice retreat, but the hotel staff goes above and beyond to make sure you have a wonderful and welcoming experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable room and fantastic dining service. We were extremely happy with our river view room, and used our private onsen multiple times. The thermal spring spa was also a real delight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Saiid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This comment is not related to the property. I am a very long time member of the IGH and even have the IGH one reward mastercaed. Sometimes, when I travel I find better deals on other websites, like expedia and if I find an IGH property I definitely chose it, like this time, hotel indigo hakone gora. It is not fair that because I chose a different website, I do not get points for my stay. Please consider this.
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Free shuttle to Gora station. Room was great. plug outlets were not in convenient places. Footbath were nice near bar. Good selection for persons not used to Japanese food. Location is isolated and local restaurants only accepted cash. We found taxi best way to travel to resraurants.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, welcoming. Staff and service is amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The view on the balcony was superb. Staff were super friendly and helpful. Would definitely come back.
Stayed 1 night in May 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel and its amenties and restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with excellent staff.
Stayed 2 nights in May 2025

6/10 Okay

Laura

Liked: Cleanliness
Too expensive for what it offers. For the price per night, I expected far more. Let me be absolutely clear: the hospitality was above and beyond—staff were kind, responsive, and generous with their time. But the amenities? Not so much. The property has a Western-style, Colorado-hipster aesthetic that now feels a bit tired and dusty around the edges. It could use a refresh. It is also quite clearly not a Japanese-run hotel. The automatic 15% tip added to the restaurant bill is out of step with local norms—tipping is not customary in Japan, and this felt presumptuous at best. The clientele skews foreign, with some guests louder and more entitled than others. If you are looking for a Japanese experience, this is not it. Again, I appreciated the genuine hospitality, but this feels like a foreign-operated chain hotel charging an exorbitant rate for an underwhelming stay. Not worth the price. PS: If you want luxurious, try Fufu (although a tad more expensive).
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

10/10 Excellent

Arzhane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was flawless including the staff who all were multi lingual
Stayed 1 night in May 2025

2/10 Terrible

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel esta en medio de la nada, y fuera del Hoyel lo poco que puedes encontrar para comer o caminar un rato cierra a las 5
Stayed 1 night in May 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay in Hakone. All the staff were very helpful the hotel onsen and private onsen on our balcony were bliss! I wish l had realised we could have got a train to Gora station and then ask for the hotel to send a car to pick us up. The shuttle is less frequent
Stayed 2 nights in May 2025

10/10 Excellent

Lizz

Stayed 1 night in May 2025