Hotel Dekat Gwynedd Preserve

"Parking felt safe enough, but they could use additional street lighting "

"Pros - The common areas and our room were clean and well maintained. The pool and spa were a big hit with our grandchildren. The staff was friendly and helpful, and breakfast offered a variety of foods to start the day. Cons - The fitness room was under construction. This wasn’t an issue for us, but would have been an issue if the pool was under construction. I have learned to call the hotel before booking to make sure the amenities I want are in working order. I had reserved a crib/pack-n-play...

"This property does not match its reputation or name. The driveway is full of deep potholes. The room lacked basic amenities. Most frustratingly, the room was clean on the surface but there was actual garbages under the bed. Housekeeping and management needs to step up."

"Entire stay was worth it."

"Unfortunately, a big part of the reason we wanted the hotel was the pool. It was on and jets were moving but it was closed. We went for breakfast, and unfortunately everything was either unavailable or they couldn’t modify (make something without honey) so we walked to Starbucks. There were such loud noises all night and I was not happy with the experience."

"We had a two queen room that was quite large. The room had nice beds and high ceilings, but no fridge or microwave. I know there was one in the lobby, but would have been nice to have one in the room."

"Check in was a bit long because their system wouldn't let them complete the deposit processing but that's not the hotel's fault. Staff at the desk was great. Friendly and helpful. Lovely property with lots of outdoor space and parking. The heated outdoor pool had technically opened a day before we checked in but it was freezing and pretty dirty. My 5 year old daughter was super bummed that she couldn't swim like we promised. There were construction materials around the pool deck, as well as...

"Clean spot close to near by shopping and eateries - secret gem"

"Everything was clean and fresh , only thing that was missing was toothbrushes and toothpaste 😅!"

"So clean and comfortable--the bed and pillows might be the best I've ever experienced in a hotel at this price point! We really enjoyed our stay."

"There is no gift store. The breakfast was all cold items Except for the do it yourself waffle grill."

"The hotel was nice and clean, the staff was helpful and polite. I definitely recommend it!"

"Great stay"

"The front desk was very welcoming. The lobby was very clean. The rooms were also clean and stocked."

"good gym, convenient cafe"

"There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all"

"Great location and good breakfast. Didn’t like the beds. Too small and uncomfortable matress."

"Yes"

"Laundry mat only one dryer and one washer. No store or small area for small things needed."

"Hotel was closed for months. We were never notified. Called to find out increasing the number guest. Phone was answered by housekeeping who said the hotel wouldn’t be open until March. I guess Expedia was never notified by best western."