"We enjoyed our stay. The hotel is very clean and the hotel and restaurant staff are friendly and efficient. We were particularly impressed with Lorenza at the front desk who was extremely helpful, and she made our visit to Milan memorable.
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"This place was terrible and I do not recommend. We arrived at 6 AM at the property and our room was not ready until 3 PM. Several guests that arrived before 3 PM were given rooms earlier for check in but they seemed annoyed that we kept asking. Terrible service. They told me I had an “upgraded room” and it was more outdated and worn down that the other normal room by family stayed at. My trip to Europe was amazing but this hotel was the only stay that was disappointing."
"Location is perfect for train station, staff were helpful but hotel feels a bit dated and showers were tiny compared to comparably priced hotels we have used. Thought it was a bit high in price for the quality but still a good, reliable hotel and would stay again."