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"Clean room. Allowed early check in. Held our bags for us on our checkout day so we could sight see. "

"The room was beautiful, excellent view, spotless - overall couldn’t fault it at all. The staff we encountered were all very friendly, especially the lady who greeted us on arrival and showed us the electronic check-in option (sorry, can’t remember her name). I work in 5-star hospitality, and that was the feeling I got from this hotel!"

"Was a good experince i really like the service but i want a mention a worker who is name iman he is doing really good his job i really appreciate it."

"A smooth, professional and friendly check-in with Nalin. Comfortable and clean rooms in a beautiful building excellently located for shops, theatres, Covent Garden and the river. Fab!"

"Great location for transportation and visiting the theater and many restaurants/pubs nearby. Room was spacious, comfortable, and quiet. We would have liked more pillows on the bed and fluffier ones. Breakfast variety was excellent, the buffet was HUGE and staff were constantly refreshing items. The breakfast room was noisy and a bit chaotic because there were a lot of guests, but we were seated immediately each time we visited. Staff were very friendly and efficient! Overall a very comfortable stay. "

"Older hotel, but made up with it from the friendly staff, comfy bed, fluffy pillows, storage space, free water/bottles, and toiletries. Plus, the location was incredibly ideal for our trip because major busses stop out front and it's near 2 tube stations and Trafalgar Square and the Jubilee Bridge. Will definitely stay again if we return! "

"Thank you for amazing hospitality by Ali at the reception and Anthony for helping with my luggage and warm greetings. Location of the hotel is 10/10. amazing market proximity."

"Friendly staff, good location"

"Lovely polite staff very professional. Executive lounge fantastic "