Hotel di Grace Bay Hills

"Exceptional service by all staff"

"Our stay at Neptune Villas exceeded every expectation, thanks largely to the exceptional hospitality of Miss Rachel and the property’s commitment to thoughtful, personalized service. The gourmet restaurant delivered consistently excellent cuisine throughout our visit—each meal was beautifully prepared with fresh, quality ingredients that satisfied both adult palates and my child’s more selective tastes. What truly distinguished this experience was Miss Rachel’s genuine investment in our little...

"Oui"

"The location is very convenient. "

"The room was clean. The pool was nice (but cold). Shuttle service was prompt. The restaurant was good—the jerk chicken was excellent. We couldn’t have wanted much more from our night at the Lodgings. "

"We had an amazing stay at Pelican Beach Hotel. Donna and the entire staff were incredibly welcoming and attentive, and you can tell they genuinely care about the guest experience. The room was spotless, comfortable, and well maintained, and the food was outstanding — easily one of the highlights of our trip. If you’re looking for a relaxing place with great service and a warm, personal touch, this is it. We can’t wait to come back."

"Beautiful property. New, clean and well kept up. The staff was wonderful. The pools and beach beautiful and very clean"

"Super"

"My husband and I definitely enjoyed our stay. Rock was a most gracious host. Any questions we had, he was there to answer and he was able to provide any extras we needed. He also suggested places to eat and supermarkets close by, he had us covered. The house was clean, quiet and comfortable, not too far from anything on the island. We would most surely stay again on another visit. Thank you so much Rock for your hospitality!"

"I stayed at this villa to celebrate my birthday, and it was an absolutely wonderful experience. The hosts were amazing so welcoming, attentive, and kind. I will definitely be booking again. The room was incredibly spacious and comfortable, but the bathroom was my favorite part. It was large, beautifully designed, and aesthetically pleasing. Everything about the stay was lovely, and I truly loved every moment. I can’t wait to book again!"

"Beautiful resort for a great price! We arrived an extra day early and couldn’t stay at our planned resort and this was a great find for a reasonable extra night! We got a courtyard view but could still see the ocean! Beautiful roof top pools with stunning view. Highly recommend. "

"I was expecting at least 3 days supply of towels for a weeks stay. However they brought more on the 4th day. Limited kitchen dishes and pots however enough to make it through. DONT follow the Expedia GPS directions, lost for 2 hours. Property manager had to come get us. When we arrived the GPS said we still had more distance to go. Overall a good stay, would probably stay there again for the price. Outdoor amenities are awesome. "

"Yes the room was spotless and the staff was quite friendly and helpful. Lisa the manager went out of her way to make our stay the perfect one. The food was most excellent and the property was secluded and most serene. The beach was kept immaculate. All in all this is a perfect place for relaxation and peace of mind. We give a shout out to Lisa for being the hostess with the mostest 😍"

"I usually read all the reviews to get my opinion on resorts I should stay at. Some reviews are up and down. But I take them with a little grain of salt. That being said. I wanted to share mine. Which I usually don't do. We had a wonderful stay here. The resort is beautiful. The rooms are clean. The staff is great. The cleaning people are sweet and helpful. The butlers are awesome and help with any questions or help set up your excursions. The water is beautiful. Was a little rough while we...

"The hotel was amazing so friendly and beach stunning. Reception staff went above and beyond."

"The room was very clean and comfortable. Having two bathrooms was a nice touch. The kitchen area was well equipped. However, the bed was less comfortable than expected. The property was beautiful and well maintained."

"Small hotel close to the beach and everything. Small pool not clean with leaves inside the pool, not sure if it was because of the wind but didn't see anyone cleaning the pool for the entire stay. Beside that nice area, close to everything you need. Will come back. "

"This was my first time staying at this resort and was pleasantly surprised by the friendly staff. The rooms were spacious and the property was conveniently located to so many great restaurants as well as the close proximity to the beach. I will definitely return and will bring enough friends to enjoy the 3-bedroom villas that they offer!!"

"The place was very neat, clean and excellent service. Perfect for family vacation. One of the best experiences. "

"There is not one bad thing that I can say about this hotel. It is incredible! The staff is wonderful. Mario is a GOD SEND! He really helped me out and he’s so sweet and caring, he actually cares about your stay and about you - not about your money! Everybody at the front desk was so nice. The hotel is clean, beautiful, comfortable, convenient, and I would give it 10 stars if I could! "