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The Towers Chevron Renaissance Holidays Gold Coast

3.5 star property

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Located close to Chevron Renaissance and Cavill Avenue, The Towers Chevron Renaissance Holidays Gold Coast provides a nightclub, a corner/local shop and a rooftop terrace. Indulge in a facial, a Thai massage and a body wrap at the on-site spa. In addition to designer shops on-site and a garden, guests can connect to free WiFi in public areas.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Towers Chevron Renaissance Holidays Gold Coast have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. Pool types include heated pools.

Is The Towers Chevron Renaissance Holidays Gold Coast pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Towers Chevron Renaissance Holidays Gold Coast?

Self-parking is free at this property.

What time is check-in at The Towers Chevron Renaissance Holidays Gold Coast?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Towers Chevron Renaissance Holidays Gold Coast?

Checkout is at 10:00 AM.

Where is The Towers Chevron Renaissance Holidays Gold Coast located?

This family-friendly Gold Coast apartment building is located near the airport, just steps away from Chevron Renaissance and Cavill Avenue. Surfers Paradise Beach and SkyPoint Observation Deck are also within 15 minutes. Cypress Avenue Station is 7 minutes by foot and Florida Gardens station is 27 minutes.

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Reviews

Reviews

6.0

6.8

Cleanliness

7.0

Amenities

6.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Room comfort

Review July 2020

The room was what was needed ie 2 bed, 1 bath and close to everything. The downside was that soon after entering the room, we found the bathroom sink was blocked and as a result, unusable for our trip. A note was left for the Property Manager advising of the issue upon us leaving.
Stayed 5 nights in Jul 2020
Verified

8/10 Good

rita

Liked: Cleanliness, room comfort, communication
Great staff, very helpful... apartment very clean and comfortable...
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
The spa was not hot enough as a spa should be. The other spa was closed
Stayed 4 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It was very dirty, alot of german insects all over the kitchen benches and the bathroom. I couldnt even make a dish as i felt disgusted.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay in surfers. Walking distance to almost everything
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Was very central to everything. Unit was in need of a fresh coat of paint, every wall was marked and damaged. Asked front desk how to get to coles and was told to go outside and walk through a carpark when there was direct lift access from building to the shops.
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Communication
View over to the beach was great as is the location. The kitchen was tiny and the kettle didn’t work so I had to go down to reception in another building to get another one. The air con/ heating was not working. The booking was made with free parking but it turns out it is free depending on availability. There is not a car park allocated to your apartment so you just cruise around all levels of the car park and hope you find one. If you don’t, you’re helpfully advised there is paid parking nearby. The girls on reception were lovely and any issues were not their fault - just the way Mantra does things apparently. We are locals and were generally disappointed with our 3 nights there.
Stayed 3 nights in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Communication
Great location and very convenient to shops and the strip. Apartment was a little on the run down side of things. The view was amazing!
Stayed 5 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Pool & spa excellent Location excellent Apartment was very big :) TV Foxtel wasn’t working Room wasn’t clean enough
Stayed 3 nights in Apr 2021
Verified

2/10 Terrible

Kylie

Disliked: Room comfort, communication

NO PARKING Available

Reception was closed for the day when we arrived. Checkin process using the phone at front reception was fine however the rules of checking in with id and credit card within certain times was a real pain, as we had organized activities the next morning. The most annoying part was that we specifically booked this place as it had free parking. However each night we got home there was no parking available. We parked behind other cars all lined up against a wall and put a note on the dash explaining why we were parked there and all contact details. woke in the morning to find an aggressive sticker on the car that left damage to my 2week old car! SO ANGRY! No explanation from staff except to say that because their boom gates were broken people were parking in spaces they were not allocated.
Stayed 3 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
The apartment furniture was dirty, a lamp was broken and left on the coffee table. Light fittings were out in the bathroom. We paid for a beach view and got a very partial view from one small verandah.
Stayed 5 nights in Jan 2021
Verified

4/10 Poor

Belinda

Liked: Property conditions & facilities
Disliked: Amenities
Chevron Towers are in a great central location and we found the 2 bedroom apartment to be comfortable. The downside was the amenities. There are 3 apartment towers all using the same carousel entrance and reception. Checking in was a nightmare in terms of gaining the keys and moving to the car park. We arrived at 1:50 and weren’t unpacked in our room until 4pm. The car park line up with garage problems was very frustrating. There are also no luggage trolleys. We also found the lifts a problem. Just four lifts in Tower 2 and often only 2 were working. On a Wednesday morning at 9:30, it took 45 minutes for our group of 5 to get downstairs. We had to split up in order to fit in crowded lifts. Trying to get in a lift with a pram at that time was near impossible. The resort pool area is very nice. The kids really enjoyed it, however it was disappointing that during our entire 5 day stay, the indoor pool and spa area were closed. We weren’t expecting this and we would have enjoyed using them in the wet weather. Next time, I would rather stay in a different Mantra hotel without the three towers that clearly can’t cope with the volume of guests.
Stayed 4 nights in Dec 2020
Verified

4/10 Poor

Jo

Liked: Amenities
Pools are nice. No sleep the whole time as garbage chute on other side of bed head. Room not the cleanest.
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020