Hotel Dekat Firehouse Community Arts Center of Chicago

"Management is terrible. The lady that was there when I checked in (said she was the manager) was extremely unpleasant and unprofessional. Location feels unsafe. Furniture was outdated and unstable. I WOULD NOT RECOMMEND."

"Nice clean hotel with big rooms. Good location for hospital apts."

"We were able to check in early and the staff were very kind and helpful! Beds and rooms were a little smaller than expected but sufficient. Breakfast was just poptarts, apples, and oatmeal packs. Selection of sodas, waters, and ice cream for purchase was nice. Ended up buying bottled water because there was no drinking fountain and tap water didn't taste great. 30 minutes of walking and train rides to get downtown."

"The room never got vacuumed. The shower poured water on the whole bathroom floor, I had to dry the floors with towels regularly. I paid for a two queen sized beds and one double sofa bed, didn't get that either. Since I didn't get the sofa bed two of my friends left and had to make other arrangements. I asked the front desk for help with the sofa bed, no help of any kind. Expedia ignored me twice for help. Let my messages run to "restart conversation". The elevators got stuck and stalled every...

"No dan desayuno"

"Fabulous walkable neighborhood. Roo.s are spacious and very nicely designed"

"all good"

"Fruits served in the breakfast were not good and they were not fresh. Keep one water fountain which is very basic for the price"

"Location worked very well for our needs. Location was a bit sketchy but we came across zero issues with the neighborhood. Room wasn’t perfect and could have been a little more clean as there was a dirty rag on the floor and the bed sheets/pillows had some questionable stains. Best New Subs across the street was delicious and worth stopping by. Keep in mind all amenities, bathrooms, kitchen, lounge areas are all shared spaces. Doors to the rooms could have been more secured with deadbolts."

"Rooftop Movie theater looked fun during the daytime, but wasn’t committed enough to buy a ticket after sunset. Rooms were fine. Coffee shop was short-staffed the day I was there - to the point I gave up and moved on. The staff I ran into in the hotel from housekeeping to front desk to bell staff were all universally pleasant and helpful. Location was great - convenient to the show I was attending at the Cobra Lounge and to a pretty decent variety of decent looking food options. Don’t miss the...

"very nice. No room service which was a bummer."

"Todo estuvo bien y el propietario fue amable y paciente conmigo. El único problema es que los pisos y camas hacen mucho ruido al caminar o subirse"

"Clean room! Helpful staff. I didn’t use the laundry but the other amenities make it worth it. Super cool second floor! Gives you opportunity to meet other people."

"The entrance area on the street level needs updated/cleaned and decorated to reflect the quality of the Hyatt. When we first walked in we didn't think we were in the right place."

"We throughly enjoyed our stay. Wonderful staff, excellent view, great breakfast. Planning to return and using your hotel again."

"Everything was perfect, only had one rude staff member when checking in but the manager resolved it."

"Perfect!"

"Great place to stay! Would book again without a doubt!"

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