Hotel Pantai di Falmouth

"Amazing service and beautiful grounds, but rooms need an update. The hotel environment is absolutely stunning, and the atmosphere is so relaxing. I also loved how functional and convenient the room amenities were—everything we needed was right there. However, I did notice that the facilities are getting a bit dated. If the hotel could invest in some modern upgrades, it would be a 10/10 experience! On a brighter note, the front desk staff were incredible. Their service was top-notch and made our...

"Everything was wonderful and so pretty!!! Clean and fresh,cant wait to go back again!!"

"Nice"

"We came here because of location, reviews and amenities. This location is NOT accommodating at all off season. 1. Restaurant closes without warning. 2.pool closes without warning - cheap towels even for a toddler to dry. 3. Stale breakfast items with no dates, no tea bags, juice machine wasn't working, waffle maker was peeling, no lids for cups. No accessibility to hot water after hrs-machine locked in restaurant. (And they wanted to sell bottled water). 4.Their bathroom soap is horrible....

"Great place to stay"

"Horrible - WAYYYYY under staffed - drove up from Maryland for a nice vacation with my wife, 10 month old and 3 year old - we left our house at 2am and showed up around 11am - asked for early check in? No? No problem, we get it so we hung out until 4pm like everyone else, 4pm - no room, no update 5pm - no room no update - 6pm no room no update - waived a $25 fee for my inconvenience? Cancelled our reservation. Was charged $700 - I won’t have a refund for 7-10 business days Just was a overall...