Hotel Dekat Elements Casino Surrey

"There service was really good one off the staff was amazing her name is Simran.Car parking was too tight."

"We booked three rooms at this hotel for our family stay on June 26, 2026, and unfortunately it was a very disappointing experience. Everyone in our family gave me a hard time for choosing this hotel because it did not meet even our basic expectations. One of the biggest issues was the bathroom design. There was no sink inside the bathroom; the sink was located outside, which was very inconvenient and impractical for families. In addition, several basic bathroom supplies, including liquid hand...

"Worst place I’ve ever stayed in. This place should not be on Expedia! I always use Expedia but this now makes me wonder. I would have ate the cost and booked a proper place but I was just too tired."

"Clean, bed was comfortable. Close to the mall."

"Yes"

"True value for money. Very helpful staff"

"The host was very pleasant and quite thorough in explaining on the nuances of the property. Other guests were quiet although I was only there the one night while visiting family. The room and other amenities were clean. There are pretty gardens throughout the property as well. Note that there is only the bottom sheet and comforter on the bed and no top sheet, in addition although there are california shutters on the lower part of the window, but the 5 am sun lights the room up in the morning...

"Wasent as advertised. Room was ugly and full of bugs."

"I had a very disappointing stay. The room was not clean at all. There were spiders in the room and the housekeeping did not clean properly even after multiple requests. The bed sheets had stains and the floor was dusty. Definitely not worth the price. I do not recommend this place."

"Great stay!"

"The rooms were disgusting. I had hair on my sheets. A bug squashed on the wall. The bed was lumpy. The cabinets old looking. Toilet paper holder was rusty and put on wall with any old screw. To top it off it cost over $150.00 a night"

"You have to buy breakfast"

"Love this place - check in took 2 seconds compared to 1/2 hr. at other hotels. Straight to my room and everything was clean, comfy, good wifi and tv. No coffee maker but a microwave and pop machine with snacks. Yes hallway carpets stained but not a Plus pets are FREE. Thank you for the no frills no b.s. check in. I'll be back!"

"Unfortunately our circumstances had changed - had to fly home. Tried to cancel the booking, giving more than two weeks notice. Receptionist could not speak very good English and hung up on me twice. Was unable to speak to the manager. Refused to reimburse me for my booking. DO NOT BOOK HERE - once you book you will not get your money back if you cancel."

"Good place to stay for a night. The room was clean, the staff was friendly, and everything went smoothly. We didn't have any issues during our stay. It was exactly what we needed for a good night's sleep."

"Clean and quiet. I enjoyed my night here"

"In future it wouldn't be my first choice for accommodation due to the busy area and difficulty parking. I have a handicap, and no suitable parking was available, and had to park some distance from the front."

"It was a pub, Friday night karaoke went until 0200."

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