El Arrayán hotels from RM117

"Great location and very well-trained staff. We had a nice stay during our business trip."

"The breakfast always offers a good selection, and the front desk staff is very helpful and bilingual. Room very clean and pleasant."

"The hotel is located next to the presidential palace. We enjoyed the area, lots of restaurants, shopping, and historical buildings. The hotel is clean, has good-sized rooms and an excellent breakfast."

"Breakfast good"

"Great breakfast, comfortable and clean room, friendly and helpful staff. Excellent all round."

"I really enjoyed my stay at Almacruz. The staff is amazing!"

"Breakfast was outstanding! We bought food to cook, but our stove did not work. We had daily maid service. Filtered water was avaiable free of charge in the lobby. Very quiet and immaculate environment. We would stay there again!"

"I don’t usually leave negative reviews, but this hotel was a big disappointment. From the moment you walk in, there is an unpleasant smell in the lobby. The chairs look dirty, as if people were standing on them, and the carpets are stained. The walls—especially near the elevators—are visibly dirty and poorly maintained. The room itself also had a bad smell and did not feel clean at all. What’s frustrating is that the hotel actually has potential—it seems relatively new—but it’s clearly not being managed or maintained properly. Overall, this was not an acceptable experience and I would not stay here again."

"The public restroom closed to the lobby was dirty and smelly,one of the toilets won’t flush.I told someone at the desk but nothing was done."