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"All was as it should be"

"The Strand Palace could not be in a better location. You’re truly 10-15 min walk from most major attractions and if not just a 5 min walk to two tube stations to go anywhere else. Staff were amazingly friendly and helpful and the breakfast had anything you could’ve wanted. Rooms have thin walls so unfortunately you hear your neighbours but that’s just part of the charm of the old building. Would recommend"

"A handy stay for flights from T4 at LHR and easy walk through connecting bridge to the terminal so keeps you dry in bad weather. Room was adequate but a little worn in places. Breakfast was good and a nice inclusion for all stays."

"Staff in the bar were over stretched as it was the masons doo but they still had a smile they all worked hard"

"Great"

"I was very disappointed in the cleanliness of the room. The did not seem to have been dusted, or vacuumed. The bathroom sink did not look to be cleaned and had what appeared to be makeup residue all over it. The soap dispensers were nearly empty. You are only given 2 bath towels and a tiny floor mat. The wall next to the bed appeared to have things smeared on the wall. There must be a night club attached to the building because you can hear and feel the bass of the music until 3AM. Even with ear plugs you can still hear the music and feel the vibrations."

"Location was not ideal, but walkable.. Restaurants were amazing!"

"Staff was very nice. Gym is above average"

"The rooms were clean, but very small (cruise ship size) and worn. Shower leaking out of the door. Worped flooring due to shower leaking. Bathroom and shower were all black in color a very dark. Breakfast at"