Earl Sterndale Hotels with Swimming Pool

"Great room. Much quieter than some of their other rooms, loads of space for work etc Fridge, coffee machine, waters etc"

"Room very tired looking and needed updating. Bathroom smelt. Not very pleasant ! Toilet tool holder hanging off the wall but cleanliness was the big issue for me personally"

"Internet almost didn’t reach the room. Staff were rude and appeared to have friends sat in the lobby, the first room I was given had visibly not been visited by house keeping as towels and old key card were out and the bed was a mess. When I got to the new room the chair was missing an arm and had wood protruding from where the arm would be attached and there was some kind of food smudged up the inside of the door. Terrible, nothing like the photos, as the room cleanliness was so poor I chose not to risk using the gym or pool."

"Lovely big hotel room"

"First of all booked a night away for valentines. Arrived to a rude male receptionist told us the spa was fully booked and could only use the next morning at 7am. We checked into the room which was so outdated. Radiator didn’t work so we was freezing, they did give us a portable heater. We then went down to the spa to have a look and asked if we could use it straight away said yes no problem. £15 each for evening use plus £10 each for robe and towel. Many other couples were turning up and booking straight on so can’t seem to understand why the reception is saying it’s fully booked when it wasn’t even busy. The spa.. wow. Unbelievable. I would come back just for the spa use. I do have to point out though the sun loungers were absoloutley filthy , was either mould or just pure dirt. The staff in the spa were lovely and friendly. We didn’t eat in the restaurants as the prices were just ridiculous so drove 5 minutes and got dominoes. Check out again unfriendly manner. Never asked if we enjoyed our stay or even a thank you. Will come again for the spa but not for the hotel. "