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"Very clean room good service"

"Beautiful Hotel ideally placed for visiting The Sage Centre. Fantastic comfortable room, great clean bathroom, tea and coffee offerings were good. Only downside £23 each for a breakfast is crazy compared to other hotels. So we ate out lol."

"Great nights stay "

"Very nice room for the price "

"Nothing to do in the area but it's an airport hotel so that's hardly surprising. The rest of the experience was excellent as usual, I've stayed there a few times now and it always is. Service is not like some other airport hotels where they know you're in and out so don't care much. Recommended for what it is."

"We stayed at INNSiDE Newcastle in October for one night while visiting the city for a show. It was a great excuse for a short getaway and a nice meal. Normally, we’d stay at Malmaison or Dakota, but on this occasion, their prices were ridiculously high—so we chose INNSiDE instead, and we’re glad we did. We stayed in a River View Room, and the online check-in process was smooth, even though it required a bit more information than expected (which is becoming the norm these days across the UK and EU). We received an early notification that our room was ready, and upon arrival, simply scanned the QR code from the email—our room key was instantly dispensed from a machine. Perfect! Checkout was even easier: just select your departure time and drop off the key. While the exterior of the hotel may not be the most striking, the interior is stylish and welcoming. The lobby features thoughtful local touches, and the room itself was spotless, quiet, and well-equipped for a short stay. A standout feature was the complimentary minibar stocked with soft drinks and beer—a lovely touch. Floor-to-ceiling windows offered views of the River Tyne and High Level Bridge, which were enjoyable despite the rainy weather. Prior to our stay, we contacted the hotel about a special occasion and were assisted by a staff member named Stavros, who was incredibly helpful and ensured everything went smoothly - so a big thank you to Stavros for this. Overall, we had a fantastic experience."

"Property ideal for disabled. More variety on food would be better. Ideal location for Durham area. Checked out earlier due to new windows being installed "

"Worth for money"

"Handy for restaurants shopping Entertainment , Staff were friendly , the breakfast was excellent . Very good value for money "