Hotel di Pusat Bandar Westbury

"Loved the Breakfast. Hotel had a bar. That was nice. I didn’t use it tho. Good job water pressure and hot water."

"Place was very clean, and staff were great. The place needs a fresher up, other then that, it was fine."

"After canceled flights at JFK... this hotel is a much needed breath of fresh air! Easy to get the free shuttle bus to the hotel. The hotel and room are CLEAN!!! You need this after a frustrating stranded day at the airport!! Guest services and front desk are AWESOME and enjoy taking care of you! Special shout out to Iris!! Helped me sort my confusion on how to handle future"

"Good"

"Me"

"Wonderful hotel in a safe and convenient location to JFK. The staff was superb! Shuttle service was great."

"Great stay but breakfast was too expensive. Staff were very good and the shuttle to airport quick and efficient"

"Stay was nice"

"Convenient location. Helpful night clerk."

"While reception attendant, Ingrian, was amazingly helpful, the room carpet coffee maker are old and disgusting, antiquated small TV Cleaning staff are instructed NOT to clean, room , empty trash. provide towers. coffee, sugar etc. on daily basis . Regardless how many nights you stay., cleaning crew will not touch anything in the room until you check out. your room is only cleaned and replenished once."

"Excellent experience. Our flight from JFK was canceled last minute and the earliest available was the next morning from LGA. We were able to schedule a room last minute, rather than face sleeping in the airport. After traveling for over 24 hours, being able to call the hotel to get the shuttle and be greeted warmly when we arrived was the perfect way to end a stressful day. Thank you so much to the whole team at the hotel for their wonderful customer service!"

"Great suite room! Friendly staff"

"Floor in room was sticky, no real place to sit in lobby, room a/c was very loud, night staff was a dud, day staff was good"

"Exceptionally fabulous in every way!!! From the beautiful surroundings, rich history and incredible views...to the scrumptious 5 star meals, accommodating staff and luxurious sparkling clean room...I honestly can not think of anywhere else that can top this elegant unique Castle!!! I will absolutely stay here again in the future."

"Loved the customer service and snacks."

"Good location to the subway from JFK."

"Clean the fridge"

"I wouldn’t recommend this place to anyone: Parking is EXTREMELY limited. Door for room 202 doesn’t latch. You have to slam the door several times for it to latch and lock. When front desk staff was informed of this he came upstairs and said “Don’t you think you should give it a second to latch” after the door was closed for minutes while he came upstairs and he was still just able to push the door open from the outside. Towels are worn. Some with hair glue on them, some with strands of hair,...

"The breakfast was good, nothing special, but good. Staff were helpful and friendly."