2/10 Teruk
Jason, Monroe
2 Mac 2026
Complete failure by the front desk staff. Booked a room at 9:00 pm for late arrival. Arrived at the hotel and they were overbooked and there was no room available after I paid (non-refundable) through Expedia. Staff said there was nothing she could do. Absolutely refused to do anything for us. I called Expedia, who needed to confirm with the hotel before trying to cancel and book another room - front desk refused to answer the phone to speak with them for over an hour. At the same time, police were in and out arresting 2 people due to guns being displayed in their room. It was a crazy awful experience.
Jason
Menginap 1 malam pada Feb 2026



































