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"Hotel Houze — Downtown Detroit, Michigan Not Recommended When I first arrived, I was assigned to Room 04, which had not been cleaned. I was moved to another room, but the issues didn’t stop there. The hotel looks more like a motel from the inside, with a metallic appearance on the upper floors. The quality of the sheets was very poor. they appeared yellow and brownish, suggesting the laundry machines are either dirty or using harsh chemicals that discolor the linens. Even worse, the blanket I was given had visible blood stains on it, which was completely unacceptable. I was on the top floor and the ceiling was actively leaking the entire stay. I had to use the dirty blankets to cover a pot catching the water. When I went to iron my blouse for my trade show the next morning, there was residue on the iron that transferred directly onto my clothes. Because the internet and phone lines were both down, I had no way to contact the front desk to request a new iron. I was left with no choice but to spend approximately 30 minutes scrubbing the iron clean with a Brillo pad myself before I could finish getting ready. The internet went out Tuesday midday and was down for the rest of my stay. During that time there were also no working phone lines, and the keypad entry system to the rooms was not functioning properly either. That said, the front desk staff were excellent and very professional. And I do appreciate that Expedia provided a 50% reimbursement after I reported thes issues."

"Good value! Clean and updated room. Staff were helpful and polite. Only issue I seem to have was with the thermostat in the room (wouldn’t cool)."

"First of all, the staff was great! All of them! We have stayed at this hotel for many years, several times during baseball season. However we were unable to do so the last 3 years due to health issues. We were excited to go back this week and were very disappointed. Many issues with the room. The bathroom was dirty and we had to clean it. The bath scales were extremely dirty and wouldn't work. The rolled up hand towels or soaking wet. There was garbage on the floor in the hallway. Also we were looking forward to the lodge diner for a nice sit-down breakfast in the morning before heading to the tiger game. Only to find that it was closed. And there was no other option for breakfast at the facility except breakfast sandwiches. And there's no longer room service available. There was also strong marijuana smell in the hallway every time we left our room. Unfortunately we have no desire to stay there again. It's sad because we had such good memories there."

"We had a nice stay. Only things worth mentioning were the outlets in the bathroom area didn't work and the thermostat was low on battery. Everything else was just fine for our stay."

"The location was good, and the bed was very comfortable. However, the whole hotel was filthy. It could really use a deep clean throughout. I would not be interested in staying at this property again."

"Friendly staff, clean, handy to airport"

"Yes"

"We did not try bar or restaurant. The restaurant doesn’t open till 5pm for dinner so if you’re wanting to catch an early dinner you will either need to bring in or find somewhere else to eat. "

"N/A"