Hotels in Quintana Roo with Complimentary Breakfast

"Overall a good stay, though it fell just short of excellent. The staff were friendly across nearly every interaction, and the property itself was well-maintained and spotless. A few things kept it from being a true standout. In the first 24 hours, we waited over an hour for food at one of the on-site restaurants, and a room service order we placed never arrived at all. There was also significant construction happening on the property, with heavy machinery generating a lot of noise throughout our stay. One other thing worth flagging: make sure you familiarize yourself with each restaurant's operating hours and dress code requirements ahead of time — it's not always clearly communicated, and it can catch you off guard at meal time. The bones of a great resort are here — friendly team, clean property — but the service hiccups, active construction, and restaurant logistics are worth knowing about before you book."

"Visited for the first time with family, everything was great, staff was friendly and responded well to our requests. Would recommend it for anyone visiting Mexico. All amenities were under one roof, helped a lot. "

"Staff was amazing"

"New remodeled property, clean pools, nice beach"

"Great resort"

"Very good!"

"Excellent staff "

"I have been to Cancun a lot and I never had bad experiences like this place …. Nice property but u can not do anything All restaurants are always booked u only can eat at the buffet … no room service . No restock in min refrigerator … no access to water park …….. only one pool available"

"Our stay wasn’t the best this time. We had high expectations since this hotel is advertised as one of the highest-rated. Don’t get me wrong—the main lobby, pool areas, and beach are beautiful. However, there was a very strong fragrance throughout the hotel that was overwhelming for me. Unfortunately, our room had several issues. The shower leaked, allowing water to come out from the door frame. The bed felt loose and very shaky. The mini fridge had a bad smell, and the next day when we tried to get a beer, it was warm—it seemed like the fridge wasn’t working properly. The fan would sometimes turn off by itself, and other times we couldn’t turn it off at all. The food was the worst part of our stay. Even though there were many options, I tried to keep my choices simple to avoid getting sick. However, the food did not taste fresh, and it felt like leftovers from previous meals were being reused. Unfortunately, the food made me sick. Overall, this stay was not very pleasant."