Puebla All Inclusive Resorts

"Everything perfect"

"Fabulous roof deck / pool. Brilliant food. Amazing rooms Air conditioning / heating didn’t work. Coffee maker didn’t work. Wasn’t able to get fixed despite requests. Internet slow"

"We loved the hotel and the pool. great food and amazing location. Awesome staff."

"Buen servicio"

"I had a Do Not Disturb sign on the door and they ended up coming in. Made the bed, took the towels and did not even restock anything. We went to complain to receptionists and they came back later after checking the cameras and didn't notice anyone go in (Then how was the bed made and the towels gone?) "

"Clean room, beautiful pool, attentive staff"

"Clean rooms. Nice lobby"

"Beautiful mission hotel. Restaurant was really good."

"COLD “Hot Tub” - the pool was actually warmer! It was very disappointing since it was the main reason I booked it. Arrived after 12 hour day of driving. Booking came with two free drinks, but we were charged for them. They took them off the bill, but c’mon… Hotel and room were nice, with secure parking."