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El Sueño Hotel & Spa

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Luxury
VIP Access
4.0 star property
9.0

Wonderful

Elegance redefined in serene luxury

Entering El Sueño Hotel & Spa feels like stepping into a realm of luxury and comfort, with beautifully decorated rooms exuding warmth and elegance. Unwind by the crystal-clear pool, savour delicious cuisine, and enjoy excellent internet connectivity in common areas.

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Parking included
The current price is RM255
RM304 total
includes taxes & fees
20 Nov - 21 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Minibar, in-room safe, desk, blackout curtains

Master Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Plus

Minibar, in-room safe, desk, blackout curtains

Standard Plus

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Spa
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3 Dec - 4 Dec
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About the area

Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Palafoxiana Library - 2 min walk - 0.2 km
  • Los Sapos Bazaar - 3 min walk - 0.3 km
  • Puebla Convention Center - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪Zaranda Café - ‬2 min walk
  • ‪Augurio - ‬1 min walk
  • ‪Terraza Quintal - ‬2 min walk
  • ‪El Guero Marinero - ‬2 min walk

About this property

El Sueño Hotel & Spa

Upscale boutique hotel near Zócalo de Puebla
Near Puebla Cathedral, El Sueño Hotel & Spa provides a rooftop terrace, a library and dry cleaning/laundry services. Indulge in a massage, aromatherapy and a detox wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and massage treatment rooms
  • Smoke-free property, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at El Sueño Hotel & Spa include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 350 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Tentacion
  • Salon Frenesi

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 700
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 700

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350 per pet, per night
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

El Sueno Hotel
El Sueño Hotel
El Sueño Hotel Puebla
El Sueño Puebla
El Sueño Hotel & Spa Hotel
El Sueño Hotel & Spa Puebla
El Sueño Hotel & Spa Hotel Puebla

Frequently asked questions

Does El Sueño Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at El Sueño Hotel & Spa?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at El Sueño Hotel & Spa on 20 Nov 2025 start from RM 255.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Sueño Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 350 per pet, per night.

How much is parking at El Sueño Hotel & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at El Sueño Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 700 (subject to availability).

What time is check-out at El Sueño Hotel & Spa?

Checkout is at 11:00 AM. Late checkout is available for MXN 700 (subject to availability).

Does El Sueño Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 480 per vehicle applies.

Where is El Sueño Hotel & Spa located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of Amparo Museum, Zócalo de Puebla, and Puebla Cathedral. Palafoxiana Library and Los Sapos Bazaar are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

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