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Four Points By Sheraton Puebla

3.5 star property

Choose dates to view prices

Located close to Galerías Serdán and Estrella de Puebla Observation Wheel, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM236
RM281 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed, City View

View from room

Traditional Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(88 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • City view
  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • City view
  • 7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (View)

View from room

Traditional Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

View from room

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Puebla, Four Points By Sheraton Puebla is in the city centre. Galerías Serdán is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Estrella de Puebla Observation Wheel and Africam Safari. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060

What's nearby

  • Galerías Serdán
    10 min walk - 0.9 km
  • Fuente de los Frailes
    15 min walk - 1.3 km
  • Plaza de Revolución
    7 min drive - 2.6 km
  • Museum of the Mexican Army and Air Force
    7 min drive - 2.7 km
  • Cuexcomate Volcano
    10 min drive - 2.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    32 min drive

Restaurants

  • María Ofelia
    1 min walk
  • Carl’s Jr.
    4 min walk
  • La Cocina de Los Angeles
    5 min walk
  • Xanta Gastronomía
    1 min walk
  • Lobby Bar
    5 min walk

About this property

Four Points By Sheraton Puebla

Hotel near Galerías Serdán
Located close to Estrella de Puebla Observation Wheel and Centro Expositor, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a bike on-site and express check-out
  • Meeting rooms, wedding services and smoke-free property
  • Guest reviews say great things about the overall value, helpful staff and location
Room features
All 144 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as late-night room service and free WiFi.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; MXN 275 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 275 for adults and from MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

Does Four Points By Sheraton Puebla have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Four Points By Sheraton Puebla?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on 14 Mar 2026 start from RM236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Puebla pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Four Points By Sheraton Puebla?

Self-parking and valet parking are free at this property.

What time is check-in at Four Points By Sheraton Puebla?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Points By Sheraton Puebla?

Checkout is at noon.

Where is Four Points By Sheraton Puebla located?

Located in the heart of Puebla, this hotel is 0.7 mi (1.1 km) from Galerías Serdán and 2.9 mi (4.7 km) from Estrella de Puebla Observation Wheel. Finsa Industrial Park and Centro Expositor are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points By Sheraton Puebla Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 984 out of 1257 reviews
Rating 8 - Good. 187 out of 1257 reviews
Rating 6 - Okay. 52 out of 1257 reviews
Rating 4 - Poor. 14 out of 1257 reviews
Rating 2 - Terrible. 20 out of 1257 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good breakfast and very nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and overall experience was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE EDUARDO

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

MARNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. Room is serviced everyday.
Stayed 4 nights in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Liked: Amenities
Todo excelente
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor Manuel

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025

10/10 Excellent

ANTONIA

Liked: Cleanliness, staff & service, amenities
EL PERSONAL EXECELNTE
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Aug 2025

10/10 Excellent

Areli Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

José Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Rozz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

hector enrique rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

mara guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable
Stayed 1 night in Sep 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
ok
Stayed 1 night in Nov 2025

10/10 Excellent

Ciro

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Josan

Liked: Cleanliness, property conditions & facilities, room comfort
Too ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities
N/A
Stayed 1 night in Nov 2025