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"Friendly helpful staff. Relaxed ambience room very comfortable."

"Loved the location and room, never got to meet any staff though. "

"We had a great stay with our Grandchildren the location is excellent and the rooms we had were spacious and clean. Our hosts were so friendly and went above and beyond our expectations to make our stay memorable."

"Hotel is in an excellent location. Staff are friendly, food really good. Good value for money"

"lovely room sea view. breakfast was very enjoyable .we came on the ferry best western hotel was ideal place to stay."

"Good stay, good location."

"Very nice room, and friendly, helpful staff. I'd absolutely stay here again."

"Comfortable room lovely food in restaurant and brilliant breakfast"

"This is the best hotel I have ever stayed in while travelling. The staff are above and beyond! The rooms are cozy and comfortable, the food is wonderful, and walkable to everything! We will absolutely stay there again!"

"All the staff were very helpful and friendly. Breakfast was excellent with a great choice. Rooms were bright and very clean."

"Good location, friendly staff and very clean and comfortable - we would happily stay again. "

"I had a lovely view of Douglas’ beach and sea front. The room was cleaned to a high standard and the breakfast was excellent. The host was very helpful and charming. The property has four floors but the lift is out of action. I have stayed twice now and not been disappointed."

"Clean but basic rooms, fabulous views and lovely staff"

"large room , hotel pleasant helpfull staff ,clean hotel ,nicely situated ,decor a little tired, large bathroom with a bath ."

"Great property and location. Loads of parking but I did find the gravel a bit challenging with a big motorcycle. Plan to stay again."

"Breakfast staff slightly off-hand but breakfast good. Room, shower, bed all very good."

"The room was very clean and tidy. Staffs were polite and helpful."

"Staff were lovely, bed was comfy and breakfast was excellent. "

"Great location, clean place great staff."

"Beautiful boutique hotel in a great location. Convenient to walking distance to so many landmarks and the Shepard's market has lots of pubs and shops."