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"Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby. "

"Clean and quite spacious room. Very helpful staff. Breakfast was pretty good but quite expensive. Great location for centre of town & near a lot of shops & restaurants "

"お目当ての朝ごはんは期待通りとっても良かったです。美味しく炊けたご飯と種類豊富なおかず、ご飯の共、そのほかにも多数あったお料理、お茶、大変美味しくいただきました。ホテル自体は普通のビジネスホテルで、部屋は小さいけれどきれいでした、最近改装されたようです。"

"We decided to walk to the hotel from Niigata Station, not realizing it was about to rain. It was a downpour by the time we got to the lobby, but one of the staff saw us coming and met us with dry towels at the door! It was so thoughtful! And that was just the start of great service. We loved our stay and will definitely come again!"

"Great food, lots of shopping areas, and the aquarium was awesome. "

"Loved the area. Beutiful scenery and really good sushi."

"Central location, all amenities worked, very cheap price and just a small surcharge for breakfast. Very helpful front-desk young lady and a range of extras like iced drinks in the reception area, including ice cubes."

"Absolutely wonderful experience inside the hotel. Very new and clean rooms with excellent views. Terrific breakfast. The hotel’s only small downside is that it is slightly isolated - very convenient to the convention center next door, but not much else. I would absolutely stay here again if visiting Niigata. "

"Excellent front desk staff. 2 of the 3 people who I met while I was there spoke English. All were very pleasant."