Cari Hotel di Daerah Kent

"The amenities, especially the shuttle service and on-site parking were initially under-appreciated but proved to be very convenient. The staff was excellent, very friendly and helpful. This will be my go-to when I visit Grand Rapids again and I will recommend it to friends and family."

"Our check in was not good. We were given a key to a room where someone was already occupying. We were given another room and the keys didn’t work. It happened again with another set of keys. The front desk person came up and tried the master keys and it didn’t work. She went down and found us another room and the keys worked this time. The rest of the stay was pleasant. I received a call from the manager of the hotel and he was very apologetic for what happened and ended up not charging us for...

"Clean rooms."

"Great place to stay either family"

"excelente opción, hotel impecable y personal atento. Habitación muy grande, cómoda y con todas necesidades cubiertas. Desayuno muy rico."

"We had a family death the day we were supposed to check in and the hotel was not accommodating in anyway on a refund or allowing us to change our reservation date. There shouldn’t be do strict a policy that we have lost compassion for someone who loses a loved one. It shouldn’t be profit over kindness."

"The lady at the front desk the night of check-in was nice and helpful. Come Staurday, my key wouldn't let me in the building or my room. I went to the front desk on Saturday afternoon (August 29,2026) and what a story. The woman working at the desk was a rude at best. I explained that my key wasn't working and the attitude and zero eye contact from her was a joke. She treated as if I was stupid. Told me that I can't put the key by a phone or wallet and have to hold the key on the door scanner...

"Really nice in every way. I highly recommend. Thanks again!"

"This is always where I stay. It is clean and staff is friendly. It is walkable to all concert venues"