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"Wonderful lady on reception. Really made my short stay very welcoming. Great room facing the sea. Lovely hotel."

"The room was newly refurbished, good standard, bright, modern, all the basics, plenty of power points with built in usb ports. The staff were helpful, friendly and tried hard. They were let down by outside contractor not fitting a new boiler properly so it took time before the hot water was fixed. Letsface it , Yarmouth has a lot of old crumbly hotels that need a lot of work. While overall the Hotel looks dated they are doing up the rooms. It is a bit hit and miss but you're not paying much so dont expect the Ritz if your paying less tan 40 quid for a double, then theres probably issues. I only paid 12 quid with loyalty offers and 32 forthe second night . No kettle and heating not on , were remidied quickly . There was a fridge and microwave in room , so you get a lot for your money."

"For us it was the friendly approachable staff and the good atmosphere. We liked the breakfast and the room very much, everything was easy and felt relaxed. The staff were exceptionally kind to our son, who is five, and we’re happy to chat with him each day. We appreciated that kindness - thank you."

"Room was lovely and spacious, staff were very helpful and friendly. Hotel smelt amazing. "

"It was mazing "

"The communication from the hotel was excellent, and accessing the room later in the day via the key box was no problem at all. The location is great—just a short walk to the beach and shops. The room was clean, though definitely a bit tired. The carpets were grubby, and the wallpaper could use some attention. Still, for the price, it was perfectly adequate. It’s unclear whether rooms are let on a longer-term basis, but it seemed that way. Sadly, our neighbour was audibly upset and sobbed through the night—not the hotel’s fault, of course, but difficult to hear."