"I loved the balcony in our room. I have difficulty with walking, and a lift would have been a nice touch. However, the difficulties were overcome, and the staff were extremely good at helping and taking heavy luggage to our rooms. Many thanks. The best policy was to talk to the staff, who were delighted to help in many ways, and they were very good.
My wife and I thoroughly enjoyed our stay, and we will use this hotel again. We have no complaints, only our thanks for an extremely enjoyable time"