Cari Hotel di Daerah Basingstoke dan Deane

"Breakfast needs a re think. 15 mins to get a fried egg is not really acceptable and the choice of items limited. Hot food was not particularly hot."

"Staff were good. Poor nights sleep though as the room we had on the upper floor was far too hot and uncomfortable to sleep in ( not sure how people cope in summer as it was 10 degrees outside) . No other rooms available as there was a wedding going on at the hotel .They had already provided a fan in the room ( so they must know about the issue) which we had to use all night as well as keep the Juliette balcony door open. Food in the restaurant was ok but service and staff were very good. Leaving...

"This was our first visit of the property under the new name and branding. The redesigned foyer and common areas are appealing and well designed, our family room was clean and comfortable and nicely put together in terms of style. The restaurant area is less successful in terms of design and we would not rate the breakfast above average. However, five stars to the entire breakfast team (open kitchen included) for their warm hospitality. "

"Great"

"The only issue we had was when we finished our meal in the bar the plates and cutlery were not cleared from our table and were still on the table when we left the bar at the end of the evening"

"Noise across hotel til 1am. Breakfast was average. "

"It's such a shame! The building of the old Mercure hotel holds ok. The double room was spacious, clean, comfortable and with an amazing close view of the Winchester cathedral (practically over its grounds). But there was no milk for the tea in the room and the television did not show a single BBC channel (not even radio stations), had no access to satelite, internet or cable. When I called reception to ask if perhaps there was something I was not doing properly with the remote control, I was...

"Nice rooms with authentic feel. Very polite staff feels like home "

"My stay was peaceful and perfect. "

"A 5 star property that is family friendly and perfect for small children. The staff go above and beyond with their service philosophy "

"Very nice breakfast and lovely staff"

"Breakfast was Luke warm / not much bread left for toast as I assumed that most items were consumed by an overnight coach tour party staying overnight with earlyish departure. One staff member on duty probably having to cover for restaurant In the room which was ok the only problem was when you empty the wash basin the waste water came up the bath plug hole"

"General area was run down outside the hotel and the hotel was a little run down as well"

"Don’t have any breakfast but good sized room in quirky building. Would stay again. "

"Amazing staff"

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"An unfortunate experience of poor service in an otherwise pleasant, perfectly located hotel. 1. Reception do not pick up calls and it takes 4-attempts before they answer. 2.The room phone was broken. I advised Reception that I wanted to order Room service and tried calling with my mobile but no one picked up. I had to take my toddler out at 19:30 in search of supper. I specifically stayed in the hotel to have access to room service. 3. The room phone was never replaced / fixed. So check out...

"Great hotel with lots of amenities, well stocked bar, and great breakfast buffet. The only downside was the room was quite compact, and we stayed 2 nights and didn’t get fresh towels etc during our stay."

"Excellent place to stay, beautiful grounds and outstanding breakfast "

"A little out of the way from the city centre, but that can be resolved via a short cab ride. Excellent customer service and amazing rooms make up for it and there is plenty of parking. Definitely stay here again and would highly recommend the Voco Reading by IHG. "