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"Good budget hotel! Definitely would book here again. Security personnel were in site at all times. One of the staff members was unfriendly, but it didn't take away from the quality of the stay."

"Lovely stay would highly recommend "

"Great hotel, comfortable beds & convenient for the zoo, bus stop outside for getting to the city centre. Breakfast was excellent, we stayed in a family room & I would return! "

"Room not cleaned properly. Housekeeping gave 1 set of towel instead of 2 during one of the cleaning sessions. Phone in the room no longer working. Was told that they are doing away with the phone. Bathroom floor sounds when steps."

"I wish they still had filtered coffee for the breakfast, I didn’t like machine made latte ."

"Good for an overnight but wouldn't stay any longer. Hotel is very tired in areas and could be doing with a refresh. Additional charges for parking and use of leisure facilities weren't made clear at time of booking. Would be nice to see some USB sockets in the room and more than the bog standard tv channels. Only having a fixed shower head isnt great and the 3 in 1 shampoo/soap/shower gel was in short supply. Bed was extremely soft with lots of roll together so not great. Staff were lovely though and it's in a great location. "

"It was just a bit grim. We had a family pavilion which was fine for a student but frankly for an adult pretty rubbish "

"Hotel overall was excellent. We arrived about an hour before check in and they were able to accommodate us early. The hotel has a set of large drapes upon entrance into the lobby. It made the entrance dark and a bit awkward. Staff were fantastic. The lighting in the hotel common areas, including reception and hallways is dark. Only other negative was the large scent diffuser by the elevators. It was a bit overwhelming. We had a light meal in the bar area, food was good and again the staff were excellent. While the hotel location is a bit further away from the airport, we used a taxi both ways. Will run you "

"Great location to all public transport"