Cari Hotel di Caux - Austreberthe

"Reception was non-existent. I waited for almost an hour and tried to contact all the given numbers listed on the front door but none of them were on WhatsApp or able to call with data. I then proceeded to go the hotel next door (Hotel Premiere Classe Rouen) to seek their assistance. Finally, got the code for the safe which kept the room cards. Based on booking, it was supposed to the smaller building, but room allocated was the building opposite. No other follow ups. I was not even given wifi...

"Des hôtes fumaient dans leur chambre et couloir ca sentait jusqu'à dans notre chambre. Un micro-onde au premier étage est mis à disposition. Une utilisation jusqu'au petit matin pour certains gênant l'établissement en riant et parlant très fort. Une odeur, dès l'entrée de l'hôtel d'encens mélangé à de la friture émane et c'est franchement désagréable. Sinon propreté dans la chambre, bonne literie et personnel agréable et souriant. Petit déjeuner très basique mais cohérent avec un hôtel 1ère...

"Front desk staff very helpful. Close to wonderful things Rouen has to offer. Great breakfast."

"The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner...

"The hotel was very nice and clean. The staff were excellent- all very friendly and helpful. We can not comment on the breakfast as we decided to walk into the old town instead which was only an easy 10 minute walk away - and very lovely when you get there. It was great to have onsite parking but it was a bit of a faff as it is fairly tight spaces and you need to use codes to get in and out - but still good to have . The only reason we didn’t mark it excellent was because the on site facilities...

"We enjoyed our stay! The room was great!"

"A"

"Nice place, awesome location, the biggest drawback for me was the Wifi internet was useless, basically didnt work. If you need any internet access think twice about this one. "

"Great Hotel and facilities just a bit out of the way for central Rouen"

"Très bien situé, petite chambre mais très fonctionnelle et moderne."

"Breakfast was really good"

"This was a great place to stay in Rouen. Right across the street from the Seine. Easy walking distance to museums, restaurants and bars. The gym and pool were well kept up. I wished I had brought my swimsuit. The staff was helpful. The breakfast was great."

"Agréablement ravie de la chambre spacieuse, le personnel souriant et petit plus pour le monsieur à la réception qui travaille le soir (je ne l’ai croisé qu’en soirée durant mon séjour de deux jours) qui est super sympa et chaleureux !"

"It was a nice place"

"The hotel is ideal for the station and exploring the old town or Rouen. Our party was on the 1st and 2nd floors and we experienced no noise. The rooms are on the small side but have all you need for a couple of nights-the bathrooms are surprisingly large. Our rooms had a modern stylist decor. We opted for the express breakfast for 10euros which was all we needed of a morning. Staff were friendly and helpful. Value for money."

"Much better than expected for an Ibis, thoroughly recommended"