Castles in Normandy

"Staff very helpful, kind, knowledgable. Parking available = extremely helpful. In easy walking distance to center of Rouen. Cute inner court yard. Very good breakfast. Best if your room is not facing the busy street but windows keep the noise out. All in all very happy!"

"Perfect "

"Our room was up several flights of stairs probably 70-80 in all but thats to be expected on the island. Breakfast was outstanding, the bathroom attached to the room was excellent and had a separate shower and tub. Bed was comfortable and you get two pillows per person (which we have found is rare for Western Europe)."

"Perfect for me, staff excellent and breakfast excellent, easy to walk from, good location too."

"The staff lead by the wonderful manager Clement is fantastic. They helped us book tours, transportation and answered our many questions. The hotel is a gem & the surrounding area fantastic. My husband left a camera charging stand and they even sent it to us. Can’t wait to go back!"

"Hotel was in an excellent location, food in restaurant was great."

"Clean room.spa.staff"

" The location of the hotel is very convenient to the train station, dining, and general shopping. "

"Our stay here was very quick as we arrived so late due to planes being late. Mercure waited for us to check in! They were so helpful. In the morning we came down to an amazing breakfast! It was the best of our whole trip. The cheeses presented were delightful and not ordinary! The pastries were crisp and so fresh! I loved the scrambled eggs. They tasted so much better than in the USA. Everything was great, the staff was amazing! "