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"Breakfast was great. Staff were friendly. Only issue is check in confusion. 3 hotels connected and no one at our check in desk. Finally another guest told us we had to go to other hotel desk to check in. We would not have known. Need better communication "

"Great location. Wonderful staff. Large room. "

"Good location Worked very well for us"

"Clean room. Best shower on our trip "

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"We arrived early, hoping to drop out cases until check-in time whilst we began exploring the city. In the event we were offered an upgrade to a larger room that was ready for occupation, which of course we accepted. The room was large and comfortable, with a comfortable seating area and very comfortable beds. The room was a little too hot on the first night, but we turned the thermostatic valves on all of the radiators down to "frost protect" and it was much more comfortable on our second night. We had booked breakfast inclusive and we pleased with the range of items offered. A real bonus was the availability of complimentary hot drinks throughout the day (until 9pm). The staff were very friendly and helpful. A really pleasurable stay in a good location to explore the city."

"Great hotel. A little away from the old town but and tram ride took care of it. The hotel was very nice. Breakfast was good. Very comfy beds. I recommend it!"

"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"No AC! Rooms are very stuffy!"