Kid Friendly Hotels in Des Moines

"The staff was initially ambiguous regarding their early check in policies, there is a “ first come first serve “ policy I personally have not encountered when traveling, staff stated thy would notify when the room was ready, however upon returning to the property 5 hours post arrival it appeared they were going to provide the “ ready “ room to a patron under said policy. I did not receive the “ ready room “ notification until an hour after I had already procured my room key. The room itself was located parallel to the elevator which became a nuisance due to foot traffic. The overall property was well kept, updates are welcoming. "

"Parking was easy but expensive, which is to be expected in Seattle. The hotel was fine for our needs. The thermostat wasn’t working properly but we were there for 2 nights and worked around the problem. An elevator was out of service which made wait times a little longer but again, not a huge inconvenience. We didn’t eat at the restaurants in the hotel because there are endless choices around. The staff were welcoming and checkin was quick and easy. We’ll be staying again next month for Phantom of the Opera, so we’ll see how the second time goes. Overall, no complaints about the hotel. "

"Yes"

"Clean room"

"N/a"

"Nice hotel and very good location. Staff were all very friendly "

"Breakfast had many options. Check-in staff were very prompt, no more than one person in line and a second staff member promptly assisted. Airport shuttle service was great! All of these services 5 stars! 4 stars overall as the room didn’t have blackout curtains. Bright outdoor lights, rail transportation behind hotel, etc. with only sheer curtains covering the window. Everything inside the room was perfectly visible throughout the night, soft glow as if a total area night light was in use. Not noisy, still had privacy, but just wasn’t dark. Unusual for us so not the best sleeping experience. "

"it was all satisfactory "

"The carpet in the room was so old and nasty we didn't walk barefoot on it.The parking is bad. They allow for paid outside parking which takes up a lot of the spaces and they also had big box trucks stored in the parking lot so not very many spaces for guests to park. "