8/10 Baik
Mark
2 Okt 2025
Mid-afternoon I reserved a room with a king-size bed online through Expedia. It was prepaid and nonrefundable. When I arrived at the property about 10:30 PM, the front desk clerk told me that they were sold out of rooms with a king bed, and he didn't offer any discount for a room with a queen bed.
I pushed back pretty firmly, and asked how they could have sold my room, since I had a confirmed reservation, and had prepaid for it! After some shuffling around on the computer, and with offering no explanation, the clerk magically came up with a room with a king bed.
I don't appreciate being lied to, and don't like businesses engaging in sleazy business practices with their customers!
Mark
Menginap 1 malam pada Sep 2025