Hotel Shangri-La Hotels and Resorts di Dengkil

"The room and bathroom were clean. Nice views overlooking Merdeka 118 tower. Staff were friendly and helpful. Nice bar on the 7th floor. They should leave the air conditioner on in the lifts, it was very stuffy. "

"good"

"Very good and fun resort"

"Convenient , close to kl Sentral "

"Lifts are very slow. I have waited more than 20 mins for a lift to come on my floor. This is embarrassingly slow. The first time I experienced this in my hotel stays in the world. Pool side was full and also had to take food on the floor like a beggar while paying for a hotel. "

"Friendly and service at it best as usual. Searching for available car park lot can take a bit of time, but this is kind of normal for Kuala Lumpur isn’t it. Overage high recommending this hotel to everyone visiting KL. "

"Great as usual. Friendly staff"

"I have always loved this hotel Love their room service Love everything about it "

"1. Loved the room & the view 2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability. But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "