Hotel Dekat Delta Force Paintball Birmingham

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Breakfast always cooked fresh restaurant menu good "

"Location was fantastic for a quiet countryside retreat. Nearest place we stopped off was Henley-On-Arden a couple of miles away. The rain was a shocker so didn't see much of the surrounding area. The children loved the two border collies who lived next door. The house itself was great. Super shower. Beds very comfortable, had a great nights sleep. Loved having the wood burner. It's an old farm house so if you're expecting all mod cons and aren't prepared to go back to basics just a little...

"Sehr schönes Hotel, in ruhiger Lage mit gutem Frühstück."

"Great bar and restaurant, friendly staff"

"Extremely helpful reception staff"

"Overall ok stay for work, close vicinity to event venue. Property under renovation so rooms dark & unable to open blinds. Generally Clean but coffee cup stained with marks after room refresh. Saturday breakfast served very late from 8am forcing people to skip breakfast for early event starts. Weekday breakfast service lacked attention with minimal staff & resultant struggle to oversee stuff - no refills for food & coffee till you found someone. "

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Yes all good thank you"

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Relaxing stopoff on the way to the SW convenient for the motorway Delicious food served by friendly staff. Restart the journey recharged both body and car!!"

"Hotel refurbishment in progress so it was very dusty and dirty in hall ways"

"Good experience at check-in. Room was very clean. They set up an extra bed for the family"

"Nice hotel. Can’t complain. Very quiet"

"Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money."

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across...

"I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...

"Great for a one night stay or even more, only criticism the intermittent WiFi "