Cottages in Marshall County

"STAY AWAY! Our family tried to stay here last night after a 14 hour drive from FL and had to leave after an hour. People hanging out on balconies, around hidden corners and in cars. Loud music and partying outside. Our last straw was someone banged on our door as we were going to bed and ran away. Absolutely terrifying to our children. Seems we were targeted for not being locals. I think people live at this Hotel (motel). Lastly, we reached out to Hotels.com to help with a refund and thet did their best but staff lied and said they offered us options after we turned in our room keys after an hour because of our safety. Please go to the next exit. Much safer and nicer for the same price. Too bad we could not get a refund after being there for less than and hour and having to spend money on a second hotel for the same night. Seriously, stay away."

"Breakfast was not bad. Our room Had NO cold water in shower. Only blazing hot so no one in our party could shower. Refrigerated did not work. Room was decent"

"I've been staying here quite a bit for the last three years. I travel from Florida to help out with my family. It's seriously gone down hill, used to get four pillows per bed, now three. Four towels per room, now three. There used to be Internet to ask tvs, now you can only watch directv basic crap with commercials. I always enjoyed turning on my Netflix with the TV. There are no trash cans at the exits, so now people leave their trash anywhere. Hallways are not vacuumed, I've seen the same trash laying there the last two visits. Most of the entry doors don't latch at all so the doors aren't locked. The breakfast is always the same and usually overcooked until the biscuits are stones. The staff gives you excuses and blatant lies when you ask for things to be fixed. If you get a room with a bath tub, your lucky if it has a stopper that works. The downstairs bar used to be ok, it's nothing but trash now. The beds are super comfortable and the pillows are great. That's about it. Definitely not worth what they are charging. "

"Really enjoyed the hotel and the staff."

"Incredible staff, the front desk team was amazing!"

"The room smelled of pot, “horrible skunk smell”, sheets were dirty on the bed. They did not have a room available to move us. The front desk employee did all he could for us but we had to pay for a dirty stinky room. Very disappointed as we went by your ratings on this hotel when choosing a place to stay. "

"Good value. The kick back evening meal and refreshments were a welcome bonus and were very good after a long day of being on the road. The staff was excellent and courteous. A very nice experience. They also offered a breakfast which we were not able to enjoy. "

"Noisy "

"Clean room, safe location next to a bunch of shopping. Was great for a 1 night stay on our way home from Florida. They do have pack and plays for children as well. Just ask. "