Hotel berdekatan Daerah Bersejarah West 71st Street

"Our stay at The Wallace was great outside of check-in. We checked in around 4 AM, and the front desk agent was not warm or welcoming. He acted as though we were bothering him by checking in. This was very interesting, as before arrival, I informed the front desk via chat that our flight was delayed due to weather and that we would arrive after 3 AM. His behavior was very surprising. Outside of this experience, the stay was great. The rooms were spacious and clean, and the rest of the staff was...

"Maid never showed up to replace dirty dishes in sink, clean room, make the beds or disposed of garbage on daily basis. I reported large cockroach in kitchen. After complaint, several staff members showed up and cleaned everything but were unable to find the cockroach."

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"I would recommend."

"The service and location of the hotel are great. The cafe and bar downstairs are very nice. My only complaint is that my room felt quite dated. The bathroom was very small and crammed, with very little counter space. I stayed at a different hotel not far from there that was just a little more expensive but much more updated rooms. Other than that, every other aspect of our stay was great."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"Great find"

"Spacious rooms. Great location. Friendly, helpful staff. Reasonable rates, especially for NYC."

"Excellent location off Times Square. Convenient to Broadway theaters. Trendy boutique style hotel with friendly staff."

"Nice hotel at a reasonable price, good location, inside room very quiet"

"Great front desk service; on site restaurant is fantastic. Would definitely stay there again."

"Front desk staff were excellent, very friendly and helpful. Sheryl (don’t know if that is how she spells her name) was particularly helpful and just very friendly and professional. The housekeeping could use some help but otherwise it was an overall great stay. Everyone from the reception to the valet/bell were very friendly. The valet arranged for a yellow cab to pick me up at 4am for my flight which was much better than an Uber pickup so I appreciated that. The rooms were very spacious and...

"I was booked in a smaller room and Sekou was kind enough to move us to a bigger room. Thank you Sekou. The hotel is beautiful."

"Amazing hotel, staff make the whole experience, bar is great. Reception and concierge team are excellent, in particular Lauren who made check in a breeze. Gym and pool are excellent for a New York hotel."

"Comfortable room, helpful staff, great location."

"Excellent decor"

"Clean rooms, staff on call as needed. Great & helpful. Hotel restaurant is decent. Overall experience was nice. Some things to improve maybe the pricing on some things & extra charges at checkout. Other than that nice experience"

"コーヒーを飲めたのが良かったです。"

"Clean room"