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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Interior
Front of property – evening/night
1 bedroom, Egyptian cotton sheets, premium bedding
Bar (on property)
Conwy Castle is located near The Castle Hotel, Conwy, North Wales, which provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage or a body treatment. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
The current price is RM527
RM632 total
includes taxes & fees
2 Oct - 3 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Single Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, Egyptian cotton sheets, premium bedding

Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
High Street, Conwy, Wales, LL32 8DB

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Conwy Quay - 3 min walk - 0.3 km
  • Conwy Castle - 5 min walk - 0.4 km
  • Venue Cymru - 9 min drive - 6.7 km
  • Llandudno Pier - 11 min drive - 8.1 km

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪Enoch's Fish & Chip Shop - ‬4 min drive
  • ‪Tapps Conwy - ‬2 min walk
  • ‪The Old Station Hotel - ‬18 min walk
  • ‪KFC Conwy - Llandudno Junction - ‬3 min drive
  • ‪Archway Fish and Chips - ‬3 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale hotel near Conwy Castle
At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage or a body treatment. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and multilingual staff
  • A banquet hall, smoke-free property and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free Internet and bathrobes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 5 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is The Castle Hotel, Conwy, North Wales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 2 Oct 2025 start from RM 526.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Castle Hotel, Conwy, North Wales?

Self-parking is free at this property.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Castle Hotel, Conwy, North Wales?

Checkout is at 11 AM.

Where is The Castle Hotel, Conwy, North Wales located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Aberconwy House and Conwy Castle. Eryri National Park is 1.8 mi (2.9 km) away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

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The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 561 reviews
Rating 8 - Good. 159 out of 561 reviews
Rating 6 - Okay. 34 out of 561 reviews
Rating 4 - Poor. 8 out of 561 reviews
Rating 2 - Terrible. 3 out of 561 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely room, and close to everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Great hotel for a short stay
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
View from our bedroom window
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, great food and view of the castle from the courtyard / beer garden
Stayed 1 night in Jun 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets. On the whole it was a great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole weekend was a success from the accommodation to the service. The staff couldnt do enough for you. The food was excellent and all freshly cooked offering a good selection. The staff were freindly, helpful and made sure we were comfortable. The castle is well situated for all the attractions that you would want to see in Conwy. The room was a good size and very clean. I would definitely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Disliked: Property conditions & facilities
Thought it was ‘Tired’ in places needed bringing up to date in places thought breakfast was very overpriced and the orange juice was powdered and mixed with water would give the experience 6/10
Stayed 1 night in Aug 2025

10/10 Excellent

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent every time we stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Conwy. The hotel has on site parking but the main area behind the hotel is accessed via a very narrow alley. Not suitable for larger vehicles. The rooms are really very comfortable. Breakfast options are good and the dinner service is excellent.
Stayed 2 nights in May 2025

8/10 Good

John D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great position
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, amenities, property conditions & facilities
Overall, great. Restaurant was not as good as other experiences but staff was great. Amazing location. Would caution staying on the top floor near the alley. Room so hot closing the window was not an option and the alley is used by those traveling to and from some of the pubs, so you can imagine the noise. Not the fault of the hotel but shows the reason it is one of their less expensive rooms. GREAT LOCATION!
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of character beautiful location excellent staff lovely rooms
Stayed 1 night in Nov 2024

10/10 Excellent

MaryClaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly stay

Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pleasant hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Stayed 4 nights in Oct 2024