Quay Hotel and Spa

Property class: 4

Choose dates to view prices

Located close to Conwy Castle, Quay Hotel and Spa provides free full breakfast, a marina and a terrace. Treat yourself to a deep-tissue massage, a body treatment or hydrotherapy at the on-site spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is RM623
RM748 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

A hotel room with a large bed, a desk, a chair, and a view of a lake.

Executive Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

A hotel room with a sofa, armchair, and a table. There is a large window with a view of a body of water and greenery.

Luxury Twin Room (Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Room

Superior Double Room

9.4 out of 10
Exceptional
(67 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a view of the city through a balcony.

Superior Twin Room

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Room

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Executive Room, 1 Double Bed

  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, a chair, a TV, and a view of a lake and hills.

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with curtains.

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a headboard, and a window with curtains.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Conwy, Quay Hotel and Spa is in the historical district and on the waterfront. Conwy Castle and Conwy Suspension Bridge are local landmarks, and some of the area's activities can be experienced at Cineworld Llandudno and Conwy Quay. Llandudno Junction Leisure Centre and Conwy Culture Centre are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby. Visit our Conwy travel guide
Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • A beach with sand dunes and grass in the foreground, a calm sea, and mountains in the background.
    Llandudno West Shore Beach
    20 min walk - 1.7 km
  • A modern building with a sign reading "Venue Cymru" and a parking sign nearby.
    Venue Cymru
    11 min drive - 6.0 km
  • A coastal town with a pier extending into the sea, a sandy beach, and a backdrop of hills.
    Llandudno Pier
    16 min drive - 7.4 km
  • Cineworld Llandudno
    6 min drive - 2.7 km
  • Llandudno Junction Leisure Centre
    6 min drive - 2.7 km

Getting around

  • Deganwy Station
    7 min walk
  • Liverpool (LPL-John Lennon)
    72 min drive

Restaurants

  • McDonald's
    3 min drive
  • The Erskine Arms
    5 min drive
  • The Castle Hotel
    5 min drive
  • Liverpool Arms
    4 min drive
  • Cafe Illy
    5 min drive

About this property

Quay Hotel and Spa

  • Upscale hotel near Conwy Castle
  • At Quay Hotel and Spa, you can look forward to free full breakfast, a marina and a terrace. Treat yourself to a deep-tissue massage, a body treatment or hydrotherapy at the on-site spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Luggage storage, wedding services and a porter/bellboy
    • A front desk safe, massage treatment rooms and multilingual staff
    • Guest reviews say great things about the breakfast, helpful staff and first-rate property condition
  • Room features
  • All 77 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding and Egyptian cotton sheets
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with digital channels
    • Electric kettles, heating and daily housekeeping

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  • Parking included
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  • Breakfast available
9.2 out of 10, Wonderful, 716 reviews
The price is RM451
RM541 total
includes taxes & fees
2 Nov - 3 Nov
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Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quay Hotel and Spa?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on 4 Nov 2026 start from RM623, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quay Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quay Hotel and Spa?

Self-parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Checkout is at 11 AM. Late checkout is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 miles (3 km) of Llandudno West Shore Beach, Llandudno Junction Leisure Centre and Conwy Quay. Cineworld Llandudno and Lower Gate are also within 2 miles (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 718 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conwy castle was a short walk away along the coastal path. The spa was a lovely treat before dinner.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location.room was nice and clean staff very friendly. Nice evening meal
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and efficient and nothing is too much trouble for them. The food is very good. Cleanliness in all areas of the hotel is excellent. We really enjoyed our stay at The Quay.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding on during our stay. We had a room well away from the celebrations room 230. Breakfast lovely. Definitely returning
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with excellent amenities. Very friendly and helpful staff team. Gorgeous food. Room with outstanding views. Saw Herons on the water from our room and Conwy castle. Access to waking into Conwy. Spa facilities very good, although pool would benefit from being larger as very busy so unable to swim. Would stay again :)
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night, used the spa and restaurant all was very good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great views. Staff very helpful and friendly. Food excellent amd overall ambience very relaxing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay! Just love this hotel, staff were amazing and nothing was too much trouble.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location, very friendly and helpful staff. Evening meal in the bar was delicious and had a very nice view.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and conveniently located for trips to other towns. The Spa was very nice and the bar restaurant was great. The inclusive breakfast was really fantastic and worth including in your booking! Would highly recommend.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Clean. Helpful staff. Traditional cooked breakfast was very nice. The breakfast buffet was also good, with excellent granola. Would have liked a separate shower, instead of a combined shower/bath, but that's a minor gripe. I didn't use the spa, so can't comment on that.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was just excellent - staff, facilities, food could not fault our entire weekend.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit and have enjoyed both. Breakfast and breakfast staff very good. Preferred room on first floor with estuary view. Was in room 232 very little privacy both from people in the outside bar area taking pictures and other residents walking past.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful staff, great locations. Will return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location and everything was great from us arriving to leaving. The staff were amazing and nothing was a problem whatever we asked for. We had dinner in the restaurant the food was exceptional. Everything including the spa was great. Would definitely return.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Expensive restaurant and not a lot in the area. But has lovely clean rooms, a great spa and pool, and pleasant helpful staff 4.5/5
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a wonderful hotel, in a picturesque location, from the warm welcome by staff to the spotless, modern room, to the luxury spa amenities and the fabulous breakfast. This is my third time here and there will certainly be a 4th, 5th and 6th etc!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for a walk, visit the castle(s), explore the area. Rooms nice, great views.
view from room 249
view from room 249
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay during our travels, food was good and breakfast Comfortable and clean. Nice spa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I love this place, amazing hotel and I always feel relaxed when I stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room.Spacious bathroom.Large TV.Breakfast good.Large free car park.Great view across the estuary including Conway castle.Ideally situated to explore North Wales.What more could you ask for!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were amazing Clean beautiful place and the spa is top class
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day . Bottled water replenished every day. Staff serving meals were all very helpful. I think the evening menu could have been a bit more varied. The breakfast was excellent .
Stayed 7 nights in Jun 2026