Hotel is in good location Heumarkt. Transportation, Bus , Tram are just a minute away. Restaurants are just in 5 minutes walk. Landmark, Cathedral, bridges, cologne triangle , Rhein river are in walking distance. Staffs are friendly. Room was ok, we were 3 persons and I booked a Room with 3 single beds, but as we checked in, there was 2 single beds and 1 sofa- bed. As I mentioned this to the reception, she told me that the room is too small for another 3rd bed.
As I asked if you have another room with 3 single beds, she told me all room are same. I wonder why the hotel offer an option “ 3 single beds ” while booking, if they are not able to organize.
Another minus point is: the hotel offers bottled water for checking in, we got 2 sparkling water (water with gas medium) , when I asked the reception for normal mineral water, because we don’t drink sparkling water, she told me to buy at the KIOSK (the hotel has a small room with Maschine, where you can pay with cards and you will get your water, chips, coffee etc. )
Because of good location and safe, it is recommended.