Hotel Dekat Cleveland Village

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...

"Air conditioner started making noise about 1 until we left noise all night long car horns you didn’t feel safe so we only stayed 1 night"

"Na/a"

"No microwave in the room"

"we had a good breakfast and staff were very amicable"

"Beds were very comfortable. Rooms were very clean. The outdoor furniture was nice but the cushions needed replaced. They were visibly soiled and torn."

"The lady’s working the front desk were super friendly and welcoming!! Can’t wait for our next trip!"

"Staff was nice"

"There was painting to the outside of building. Windows are all covered door to parking lot blocked. I had to walk around the building to get to my car. The staff was wonderful. Very helpful. Hotel will be much nicer when all updates are done"

"we went bc it was pet friendly. rooms, property, and grounds were all clean and maintained very professionally. highly recommend and we will definitely return"

"First of all they wanted to copy my Drivers license which I polity said NO and because it was a third party booking they didn't copy my licence. When I asked for more towels they must of thought I was going to steal them, because I had to turn in you dirty ones before they would give me clean ones. I normally do stay in a Patels hotels but I had no choice this time, My lawyer said not to ever give them my licence to copy,,, EVER"

"Staff were friendly and helpful. The lobby and breakfast areas were clean and comfortable along with the room. The bathtub was a disappointment but could have been greatly improved by changing the mildewed shower curtain."

"Breakfast has been better in the past. Staff could be a little more welcoming."