Hotel Dekat Cleveland Preserve Farm

"Lovely place"

"Everything"

"No microwave in the room"

"Close to airport, on site restaurant, really good food, nice staff and clean rooms"

"Yvonne at the front desk was wonderful. She helped me out and went up and beyond to make sure everything was just right! I live in the area and I will use your hotel over and over again. If there was anything I could suggest is a microwave in the rooms besides that we really enjoyed ourselves!"

"This was a wonderful stay. The hotel was clean and well-kept."

"The room was clean, the staff accommodating with a great attitude, the breakfast was delicious and the air conditioning was superb."

"3 nights at hotel booked through Expedia. I informed Expedia that my travel plans had changed and I would only need 2 nights. Apparently Expedia failed to pass this on to the hotel so when I arrived I discovered that the booking had been canceled because I was a no show on my first booked night. The hotel was unable to accommodate me for the remaining two nights. An Expedia agent helped me book another [more expensive] hotel in the city."

"During our stay a customer left clothes in the washing machine for over 24hrs. We expressed our concern to the front desk as our team needed to wash uniforms. One of the parents had to drive to a local laundry mat to wash and dry. Highly disappointed with conflict resolution especially when they knew who the clothes belonged too."

"We enjoyed our overnight stay at this hotel. The front desk was very friendly. Since we arrived late, he offered us a late checkout without status at the hotel chain. "

"Staff is excellent. Room and common areas looked visible dirty (crumbs on the floor corners of the elevators filthy). Carpet in room was stained. Hot water and cold water were reversed at guest room sink. Lamps, buttons, switches need a wipe down in the guest room. Coffee maker in room was super dusty and the only reason I used it is because the coffee machine in the dining room was disgusting. There was very little hot food in the dining room at 9:20 and the breakfast ended at 9:30 but the...

"👍"

"Clean and wonderful rooms 👌"

"Air conditioner started making noise about 1 until we left noise all night long car horns you didn’t feel safe so we only stayed 1 night"

"The interiors have been updated recently. Our room was nice, but there was mildew on the grout next to the shower. I noticed a little mouse feces on the bedspread before we left. When we were there, the front breezeway was stripped down to steel beams, so it must have been next on the list for an upgrade. The breakfast was good, but would have liked some bacon as an option to sausage links."