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Cheltenham Chase Hotel & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of University of Gloucestershire

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Indoor pool, outdoor pool
Terrace/patio
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Front of property
Delta Hotels by Marriott Cheltenham Chase provides a peaceful getaway near University of Gloucestershire. Guests can book rejuvenating spa treatments, join yoga classes, work out at the fitness center, and enjoy well-prepared meals at the on-site Hardy Restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

The current price is RM361
RM433 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic King Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
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About the area

Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district and near a train station. The Promenade and Gloucester Docks are notable landmarks, and travellers looking to shop may want to visit Gloucester Quays. Looking to enjoy an event or a match? See what's going on at Kingsholm Stadium or Cheltenham Racecourse. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Cheltenham travel guideOpens in a new window
Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB

What's nearby

  • University of Gloucestershire - 8 min drive - 7.9 km
  • Gloucester Quays - 10 min drive - 10.4 km
  • The Promenade - 10 min drive - 9.5 km
  • Gloucester Docks - 10 min drive - 10.1 km
  • Cheltenham Racecourse - 13 min drive - 14.2 km

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Toby Carvery - ‬3 min walk
  • ‪Twelve Bells (Beefeater) - ‬13 min walk
  • ‪Tenpin Gloucester - ‬4 min drive
  • ‪Phoenix Café - ‬8 min drive

About this property

Cheltenham Chase Hotel & Spa

Hotel near University of Gloucestershire
Located close to Cheltenham General Hospital and Kingsholm Stadium, Cheltenham Chase Hotel & Spa provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a sports massage, a body wrap or a body treatment at the on-site spa. Be sure to enjoy a meal at Hardy Restaurant, the on-site restaurant. Yoga classes and fitness classes are offered at the gym; Cheltenham Chase Hotel & Spa also has a bar, a business centre and a hot tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A banquet hall, tour/ticket information and a front desk safe
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
Room features
All 122 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on 31 Oct 2025 start from RM 361.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cheltenham Chase Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Cheltenham Chase Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cheltenham Chase Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Cheltenham Chase Hotel & Spa located?

Situated in the business district, this spa hotel is within 6 mi (10 km) of University of Gloucestershire, Cheltenham General Hospital and The Promenade. Kingsholm Stadium and Gloucester Cathedral are also within 6 mi (10 km).

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Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 455 out of 1012 reviews
Rating 8 - Good. 314 out of 1012 reviews
Rating 6 - Okay. 141 out of 1012 reviews
Rating 4 - Poor. 59 out of 1012 reviews
Rating 2 - Terrible. 43 out of 1012 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room Good food
Stayed 2 nights in Oct 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and excellent room
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Cheltenham chase hotel was fantastic. Staff were so helpful, rooms were perfect and clean. We had an amazing stay the perfect spot for sightseeing in this area.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Excellent value and Jack at breakfast needs a pay rise! Fabulous young man
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 rooms for 3 nights to explore Gloucester and surrounding area. The hotel was in the perfect location on outskirts. The hotel staff were friendly and helpful, rooms were clean and good size. The hotels amenities were good too including areas to relax and enjoy a drink in the evening.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Very comfortable bed . The room was excellent . Breakfast in the morning was also very good, with lots of options . The gym which is available 24 hrs a day was very well equipped and so handy being open all day and night . The swimming pool was also very clean and an ideal start to the day. Excellent hotel and highly recommended!
Stayed 2 nights in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great pool and jacuzzi and a decent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent stay room good size and comfortable. Alex at breakfast was brilliant
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and plenty of free parking, fantastic facilities including lovely pool and spa, comfy kingsize bed and spacious spotless rooms, very good value!! Breakfast add-on is quite steep and check-in process was a bit transactional but second receptionist was very polite, friendly and keep to help.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delta visit

Excellent Comfy beds Swimming pool Close to main highway
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

4/10 Poor

ibrahim

Disliked: Staff & service
Good Hotel, Location. Spacious Rooms Terrible service, room was never cleaned for my 3 nights, despite leaving make my room card, along with informing reception twice, and also a cleaner on my floor, Hairdryer was not working, unable to get another one during the night.
Stayed 3 nights in Jul 2025

6/10 Okay

Shrikant

Good hotel
Stayed 2 nights in Apr 2025

6/10 Okay

S

Average.
Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel with cost effetive EV charging

great hotel with cost effetive EV charging
Stayed 1 night in Jun 2025

6/10 Okay

Kayleigh

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was beautiful, evening meal in the restaurant was really nice and enjoyable. Staff in the hotel were friendly and helpful. Only downside to our stay was that we paid for early check in and when we arrived we were told that our room was not ready so we had to wait an extra half hour to be able to access our room while it was cleaned and prepared. We booked a superior king room and should have had bathrobes available however there was not any. We had to ask three times for these and waited an hour for them. The only reason we got them was because the amazing housekeepers took two out of empty rooms. The pool and jacuzzi are small for the size of the hotel so don’t expect to be able to use the facilities as it does get very busy. Was overall a good stay but would not recommend for a relaxing spa retreat.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay at this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaidev

Liked: Cleanliness, amenities, property conditions & facilities
Nice with air cons and comfy n beds, horrible pillows however
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Excellent

Excellent with very friendly & helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe and quiet and the amenities are convenient and comfortable.... Breakfast is sumptuous... Will visit again
Stayed 3 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Good pool and clean rooms. Corners and edges of restaurant floor in dire need of cleaning - loads of fluff and crumbs around our feet at every meal.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The only suggestion is that the add more staff for area events to assist with the influx of people.
Stayed 1 night in May 2025

6/10 Okay

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is fine for a short stay, the breakfast was poor, limited options, some food and drink ran out early. Coffee machine broken and long waits to get a drink. Hot food was dry and over held. Otherwise it’s fine for what it is. Long wait to check in and out and people complaining about mis charges to their room bill, this was not a problem for us on this stay.
Stayed 1 night in Aug 2025

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