Hotels near Charlotte Premium Outlets

"We had an early checkout and they made us a breakfast bag to go."

"The staff is very friendly and the hotel is very clean. I think I will go back again. The breakfast is good. I will recommend Friends"

"Great"

"Clean room"

"The breakfast menu was very good. The only thing was that the cranberry juice was not available. It had orange juice instead, but the staff was very kind and helpful room was clean air-conditioning work just great."

"This property looks nice but in reality is in awful condition. Our first room there was a sliding door out to a patio with 2 chairs. However, when you went out there it was filled with trash and there was a broken door leaning against the wall. It was disgusting. Later that night we tried the TV. The Tv didn't work. Tried calling the front desk, but guess what? The phone didn't work. Tried calling the front desk from our cell phones. All we got was a message saying they couldn't answer the phone. Went to the front desk. They acted like we were crazy. They sent a maintenance person. He was helpful. He said this room is on the do not rent list as they are working on the issues. He went to the front desk and got us a new room. We packed all our stuff up and moved. Room 2 was also in disrepair. The dresser door was off the hinges. The bathroom barn door was not completely attached. The toilet when flushed made a loud screeching sound. By then it was too late to ask for a new room. It was one of the worst hotels stays I've ever had. I'd NEVER stay here again. t check out they didn't ask how the stay was...they knew."

"Overall, my stay was pleasant. The room was very clean upon arrival, and the breakfast selection each morning was excellent. I would also like to note that the staff was exceptionally friendly, welcoming, and accommodating throughout my visit. The only concerns I experienced were that housekeeping did not visit to refresh or straighten the room during my stay, and unfortunately, the refrigerator in the room was not functioning properly. Aside from those issues, the experience was enjoyable."

"Fresh breakfast! Clean room! Friendly staff! Parking! "

"This is my favorite hotel near the Charlotte airport. I feel safe leaving my car there while I am on my trip."