Hotel berdekatan Charlestowne Mall

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. "

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"The Property was not kept up. It needed some TLC .The Property."

"Clean room new amenities, great owners fair price very clean"

"Really nicely updated property!!"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"language barriers--we speak English only"

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Breakfast good. Waffles always a great idea!"

"upon arrival i was presented with disgruntle staff and a lobby full of unsatisfied customers. the system was down so they werent able to check anyone into any rooms, when assigned a room it was with a key card so you had to leave your room unlocked or wedged open due to limited staff with master key cards for the rooms. property was recently renovated so its clean."

"I had an unusual situation where I started choking in the restaurant and staff had full attention to me to make sure I was ok. Also gave extra water to go. As a whole a fantastic hotel, has everything you need. Great restaurant and room service. The room layout is really exceptional and comfortable. There is a desk with chair that can be used for remote office and eating. I don’t see this in most hotels. Also a chair to lounge in. All else in the room is all you need as well such as a...

"Great stay"

"The Tv did not work. They were unable to fix the air conditioner problem, which means the air conditioner ran all day and they were unable to turn it off, which could have caused a fire hazard the refrigerator never did work all my food went bad. I came here to be comfortable and never was comfortable at all."

"Our stay was wonderful! Everything nice and clean. Staff was wonderful!"

"The bathroom was dirty and had hair left behind."

"Ok...the Good, tha Bad, and the Ugly. It's apt... The Good - The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating. The Bad - The walls are THIN. it's not great for light sleepers The Ugly - The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors. DIRTY"

"First the room was clean, and the staff is very helpful and friendly. Andrew was particularly welcoming and sincere. Some things I haven’t seen in other reviews: first, if you are in the back of the building, you will hear the train all day and night, second the building itself is older, and in need of repair in places: the A/C unit is very loud, and so is the mini fridge, and third the hotel is not in the best location. There’s a lot of construction, and while I felt safe, it’s really just a...