Hotel berdekatan St. Charles Heritage Center and Camp Kane

"Very clean environment Friendly staff Family friendly facilities"

"The Property was not kept up. It needed some TLC .The Property."

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"The hotel was clean convenient but old staff very helpful. Breakfast not the best. WiFi did not work."

"Really nicely updated property!!"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"language barriers--we speak English only"

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Breakfast good. Waffles always a great idea!"

"The Tv did not work. They were unable to fix the air conditioner problem, which means the air conditioner ran all day and they were unable to turn it off, which could have caused a fire hazard the refrigerator never did work all my food went bad. I came here to be comfortable and never was comfortable at all."

"Our stay was wonderful! Everything nice and clean. Staff was wonderful!"

"Please what ever you do do not stay at this place the water is brown in dirty,and I itch all night"

"Bugs on beds"

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"Very clean and comfortable room!"

"The bathroom was dirty and had hair left behind."

"Arrived and did not have towels, had to wait for laundry to be completed. Bed was essentially a cot with a beat up chair in the corner. Visible dust buildup on tops of walls. Saw many small black bugs throughout visit, then on last day saw multiple cockroaches. Front desk operated on limited hours and when they were there, did not acknowledge guests."

"Ok...the Good, tha Bad, and the Ugly. It's apt... The Good - The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating. The Bad - The walls are THIN. it's not great for light sleepers The Ugly - The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors. DIRTY"