Hotels near St. Charles Heritage Center and Camp Kane

"Nothing unique about the property. Room was clean beds adequate. What i didnt like was that I had to pay extra for breakfast. I was told when I checked in that buffet breakfast was available I wasn't told I had to pay for it"

"If the rooms were as Wonderful as The Staff this would be a 5⭐️ hotel. Rooms were nice on appearance but dated and dirty. Bathrooms were small and had to get in and out. Bath floors were dirty and tile and caulk were in need of maintenance . Carpets had burn marks and TV was Analog . Had 2 different people try and fix never happened. They asked us to move rooms to rectify but the TV was no better. "

"A+ Hotel, Will stay here again when traveling to Chicago again."

"The main reason I choose to stay there was due to the information about the restaurant being open late. I got there at least 2 hourse before the restaurant was supposed to closed, per t"

"I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted over to match, dented and dirty lamp shade, old coffee cup left in the shower, and the absolute worst lighting for vanity & shower area and terrible pillows. I had to go to my car to do my makeup before heading to work because it is so dark in the bathroom area even with every light on. The morning breakfast was subpar, waffle maker and hard-boiled eggs looked okay, but I didn’t try them. The rest was stale bread and inedible meat. Overall, I would expect this quality from a motel 6 but never from Marriott property. I've stayed at the Embassy Suites and Hampton both next door to this Marriott, and both were very nice. I would never recommend this place or stay here again. I am extremely disappointed that this would meet Marriott's standards and it will make me rethink any future Marriott stays. I will say that the staff I encountered were nice."

"air conditioning was weak"

"We were given two rooms both of the blinds wouldn't work and neither one the one was stuck open ask for a new room the lady at the desk gives a hard time she finally gave us one told us what room number and then gave us a different room other than that then the following night when we came back she was on shift again and both are Keys have been canceled"

"Our room was very comfortable and had a section portioned off for a living room like area. The staff was very helpful and the breakfast was great. Plenty of fresh fruit, a yogurt bar, and oatmeal bar, as well as eggs and sausage links. They also had a decent gym. It had a dumbbell collection with a bench, a couple of bikes, an elliptical, and a treadmill."

"The entire hotel smelled amazing, clean but also a nice scent. Also it's been nicely updated, lobby and room. The breakfast was great. Hot or cold, good variety. "